[rt-users] Custom Field values driving the contents of other custom fields

Kevin Falcone falcone at bestpractical.com
Thu Jul 24 11:09:23 EDT 2014


On Thu, Jul 17, 2014 at 11:44:42AM -0400, Mike Johnson wrote:
> First, we are on RT 3.8.10 (I know, it's old!!!) and I searched google/listserv
> and the extensions list on BP's site and didn't find anything that looked like
> this...
> 
> Is there functionality out there for RT that allows 1 custom field's value to
> dictate the values available in another custom field?
> 
> I could see this being possible through some sort of customization, but I'm
> hoping not to have to go there....

You may be able to use Categories are based on, may or may not do what
you want.  It limits the second CF based on input in the first CF, but
it's not a magical dynamic form builder wizard.

-kevin
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