[rt-users] Add Time difference in search result

[AJ]

Advanced Search:

Query: Queue = 'Helpdesk' AND (  Status = 'new' OR Status = 'open' )

Format: '   * __id__ <__WebPath__/Ticket/Display.html?id=__id__> 
*/TITLE:#',
'* __Subject__ <__WebPath__/Ticket/Display.html?id=__id__> 
*/TITLE:Subject',
'__Status__',
'__QueueName__',
'__OwnerName__',
'__Priority__',
'__NEWLINE__',
'',
'<small>__Requestors__</small>',
'<small>__CreatedRelative__</small>',
'<small>__ToldRelative__</small>',
'<small>__LastUpdatedRelative__</small>',
'__DifferenceReopenedTime__'

I have put the new search in
/html/Callbacks/MyRT/Search/Elements/BuildFormatString/
and placed in a file called Default

In this file is:
<%INIT>
push @{$Fields}, 'DifferenceReopenedTime';
</%INIT>
<%ARGS>
$Fields => undef
</%ARGS>

I hope this helps




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