[rt-users] Ticket replies not going to another queue

[Guadagnino Cristiano]

Kevin Falcone ha scritto:
> On Fri, May 30, 2014 at 03:07:05PM +0000, Guadagnino Cristiano wrote:
>>> While we understand this use case (and in fact have developed code for
>>> users who needed to be able to email other RT queues from inside RT):
>> Is this something you have developed under a paid contract or is it part
>> of the standard RT? If so, I may have missed something.
> It is something we have delivered to customers and has not seen a
> public release.  Before public release, it would require refactorings
> to make supporting it in future releases easier and there has not been
> sufficient clamor nor support for it.
>
> -kevin

Oh, ok thank you.
Please add my +1 to this.

Bye
Cris