[rt-users] non-admin user editing custom field values

Kevin Falcone falcone at bestpractical.com
Fri Jun 20 15:51:08 EDT 2014


On Fri, Jun 20, 2014 at 12:25:52PM -0500, Milt Epstein wrote:
> Thanks very much!  It was the ShowConfigTab permission that did it.  I
> had a feeling there was another access they needed in order to be able
> to get to the place where they could modify the custom fields' values.
> 
> I found ShowConfigTab under Configuration, Global, Group Rights.
> 
> BTW, the other permission is called ModifyCustomField -- apparently it
> was earlier called ModifyObjectCustomFieldValues, but then shortened.

ModifyCustomField lets you set a value for a CF on the object where it
is applied (so let's you pick a value for a CF on a ticket).
The right I was thinking of is called AdminCustomFieldValues which
lets you add/remove values from a select CF but doesn't let you change
other things about the CF (like AdminCustomField would).

-kevin
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