[rt-users] Send message to every non Privileged users in the Queue

Hajime Takase takase at axlbit.net
Tue Mar 4 01:42:14 EST 2014


Hi,

I have few hundred customers and few groups in the Queue.I want to send the
messages to them like 'sales notice' or 'security notice' perhaps with
making a new ticket.But apparently I can't add groups to CC when I create
ticket.
So is there any ways to send message to every non Privileged users in the
particular Queue?

Hajime
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