[rt-users] Disallowing ticket creation in a certain queue from SelfService

[Tim Wilson]

We have two queues in RT. All email-generated tickets go into General, and
we maintain a separate Repair queue for our repair department. Tickets are
created in that queue only by tech staff.

How can we prevent the Repair queue from appearing in the list of available
queues in the SelfService interface for unprivileged users?

-Tim

-- 
Tim Wilson
Twin Cities, Minnesota, USA
online: timwilson.info  ph: 763.515.4960
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