[rt-users] Bad URL formation after search a ticket

Kevin Falcone falcone at bestpractical.com
Thu Mar 6 13:16:18 EST 2014


On Thu, Mar 06, 2014 at 10:10:42AM +0000, GARCIA PEREZ, Alberto (Alberto)** CTR ** wrote:
> I can't search tickets just with my admin user.

Great, that makes it clearer what the problem is.

> I have executed ./rt-attributes-viewer 4     (id=4)  and this is the output:
> 
>                          'Format' => '\'   <B><A HREF="/Ticket/Display.html?id=__id__">__id__</a></B>/TITLE:#\',
> \'<B><A HREF="/Ticket/Display.html?id=__id__">__Subject__</a></B>/TITLE:Subject\',

There's your problem.

Delete from Attributes where id = 4;

and searches should start working.

-kevin
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