[rt-users] Search by Group Name

[Bartosz Maciejewski]

Ok, as a workaround this works

RequestorGroup.Id = 105 AND Queue != 'MO.Mechanicy.Strefa'

(id 105 is group "MO Mechanicy Strefa" which maitain tickets in Queue 
MO.Mechanicy.Strefa")

Thanx.

W dniu 2014-03-11 12:36, Bartosz Maciejewski pisze:
> Unfortunettly it's not working.
>
> What I understood is this "RequestorGroup.Name = 'foo' " should be 
> added in Search/Edit.html?NewQuery=1 (Advenced on Query Builder)
>
> I tried Queue=foo and RequestorGroup.Name="MO Mechanicy Strefa"
> 0 tickets found
>
> then Queue != 'General' AND RequestorGroup.Name = 'MO Mechanicy Strefa'
> 0 tickets found
>
> then just RequestorGroup.Name = 'MO Mechanicy Strefa'
> also 0 tickets found.
>
> Could it be other variable or some problems with spaces in name of Group?
>
> W dniu 2014-03-07 17:44, Kevin Falcone pisze:
>> On Fri, Mar 07, 2014 at 02:25:34PM +0100, Bartosz Maciejewski wrote:
>>> Now I want to search how many tickets from users in group C was
>>> submitted to Queues that they are not responsible for, like:
>>> Queue="B" and Status="new" and Requestor is in group="C".
>> RequestorGroup.Name = 'foo' should work
>>
>> -kevin
>>
>>
>
--
BM
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