[rt-users] 3.8.2 to 4.2.3 Upgrade

[Jim Tambling]

Hi 

 

I am planning to upgrade our RT instance and move it to a virtual
machine. As I want to keep RT downtime to a minimum, I plan to install
RT 3.8.2 on the new VM, import the database and settings from the
current instance and then proceed with the upgrade. Is this the best way
to do it? Can you guys offer any suggestions?

 

Regards, Jim

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