[rt-users] the owner tab pulldown

[Drew]

Do the users who do not show up have the proper permissions to be
assigned the ticket?

On Mon, Nov 24, 2014 at 3:13 PM, Boris Epstein <borepstein at gmail.com> wrote:
> Hello listmates,
>
> I have just encountered a strange situation. Apparently, as I am trying to
> assign a ticket, some users do show up in the "Owner" pulldown and others do
> not. Thus far, I have failed to see what the selection criteria is there.
>
> Any help with this will be greatly appreciated.
>
> Cheers,
>
> Boris.