[rt-users] Graphical representation of open tickets

[Woody - Wild Thing Safaris]

I asked the developer of RTx::Timeline, but he says he's not using RT 
anymore.

I would be very keen to get Timeline up to date as we found it excellent 
with RT3, though i fear my ability to contribute might not be that 
great. I was planning to take a look at it to see how out of my depth it 
was

w.

On 23/10/14 16:41, Emmanuel Lacour wrote:
> On Thu, Oct 23, 2014 at 03:04:29PM +0200, Markus.Wildbolz at eu.magna.com wrote:
>>     Hi there!
>>
>>     Has anybody done a graphical representation (line graph) of open tickets
>>     over time? Our management forced me to create such a representation.
>>     I'm looking for a tool doing this graphing, having an x-axis as timeline
>>     and a graph for "Created", "Resolved" and "Open Tickets" per day (per
>>     queue, per user?!)
>>
>>     Before I start to code these things I wanted to ask you, if there are
>>     maybe some snippets of code which I could use.
>>     Has anybody done such things before?
>>
> I know two extensions:
>
> - RT::Extension::JSGantt: not really fit your needs but may be a base
>    for coding
> - RTx::Timeline looks close to your needs, but pretty
>    outdated/unmaintained
>
>

-- 
-----------------------
Richard Wood (Woody)
Managing Director
Wild Thing Safaris Ltd.
PO BOX 34514 DSM
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