[rt-users] Problem to integrate exim4 with request tracker 4.0

[Odhiambo Washington]

Can we take this offlist, please? I can help you set it up from there.

First I don't understand why your file is named .tmp. In a monolithic
config, you should be getting something like 'error in line XXX of
exim4.config....

I am on skype as odhiambo at outlook.com or pipind. Please catch me on that if
possible, else let's move into private e-mail I help you troubleshoot.





On 14 September 2014 12:36, Theodotos Andreou <theo at ubuntucy.org> wrote:

>  OK I used dpkg-reconfigure to switch to a monolithic format. Now I get:
>
> # dpkg-reconfigure exim4-config
>  * Stopping MTA for restart
>    ...done.
>  * Restarting MTA
>    ...done.
> ALERT: exim paniclog /var/log/exim4/paniclog has non-zero size, mail system possibly broken
>
> The panilog says:
>
> # cat /var/log/exim4/paniclog
> 2014-09-13 08:20:06 Exim configuration error in line 218 of /var/lib/exim4/config.autogenerated.tmp:
>   main option "rt_transport" unknown
> 2014-09-14 04:00:43 Exim configuration error in line 218 of /var/lib/exim4/config.autogenerated.tmp:
>   main option "rt_transport" unknown
> 2014-09-14 10:06:32 Exim configuration error in line 218 of /var/lib/exim4/config.autogenerated.tmp:
>   main option "rt_transport" unknown
>
> What now?
>
>
> On 14/09/2014 12:14 μμ, Odhiambo Washington wrote:
>
> You probably need to run some command to regenerate your configs for Exim4
> so that the transport can be detected. I only know how to use the
> monolithic Exim4 configuration, not the split config. Maybe:
>
>  sudo dpkg-reconfigure exim4-config
>
>
>
>
>
> On 14 September 2014 11:49, Theodotos Andreou <theo at ubuntucy.org> wrote:
>
>> Hi all,
>>
>> I am trying to setup an RT 4.0 system with exim4. I want it to be queue
>> agnostic, so the manual advised to use this setup:
>>
>> # cat /etc/exim4/conf.d/main/90_exim4-config_requesttracker
>> RT_USER=www-data
>> RT_URL=https://logs.markouassociates.com
>>
>> rt_transport:
>>  driver = pipe
>>  user = RT_USER
>>  command = rt-mailgate \
>>  --action '${if def:local_part_suffix {comment}{correspond}}' \
>>  --queue "$local_part" \
>>  --url RT_URL --no-verify-ssl
>>
>> rt_router:
>>  driver = accept
>>  local_part_prefix = rt-
>>  administration
>>  local_part_suffix_optional
>>  local_part_suffix = -comment
>>  transport = rt_transport
>>
>> But when I try to restart exim4 this is what I get:
>>
>> # service exim4 restart
>>  * Stopping MTA for restart
>> 2014-09-14 10:06:32 Exim configuration error in line 218 of
>> /var/lib/exim4/config.autogenerated.tmp:
>>   main option "rt_transport" unknown
>> Invalid new configfile /var/lib/exim4/config.autogenerated.tmp, not
>> installing
>> /var/lib/exim4/config.autogenerated.tmp to
>> /var/lib/exim4/config.autogenerated
>>
>> I know I must be doing something fundamentally wrong here but as an exim
>> noob, I can't  figure it out.
>>
>> I am using RT 4.0.19 and exim4 4.82 both installed from the stock Ubuntu
>> 14.04 (64 bit) packages.
>>
>> Any ideas?
>>
>>
>> --
>> RT Training - Boston, September 9-10
>> http://bestpractical.com/training
>>
>
>
>
>  --
> Best regards,
> Odhiambo WASHINGTON,
> Nairobi,KE
> +254733744121/+254722743223
> "I can't hear you -- I'm using the scrambler."
>
>
>


-- 
Best regards,
Odhiambo WASHINGTON,
Nairobi,KE
+254733744121/+254722743223
"I can't hear you -- I'm using the scrambler."
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