[rt-users] granting super user fails with principal not found

Al Joslin allen.joslin at gmail.com
Fri Sep 26 17:06:08 EDT 2014


bump

> Message: 2
> Date: Wed, 24 Sep 2014 11:02:38 -0400
> From: Al Joslin <allen.joslin at gmail.com>
> To: rt-users at lists.bestpractical.com
> Subject: [rt-users] how to grant superUser ?
> Message-ID: <4A1C2D0E-1E94-4BED-82AF-D7F1EF962C3F at gmail.com>
> Content-Type: text/plain; charset=us-ascii
> 
> How are you supposed to grant SuperUser to a user?
> 
> I log in as Root and go to Admin -> Global -> User Rights
> 
> I type the username into the AddUser box and select Rights For Administrators and check the box for SuperUser
> 
> I hit Save Changes and I get a message: Principal 24 not found
> 
> What am I doing wrong ?
> 
> thanks
> al;




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