[rt-users] ticket keyboard shortcut

Robert Grasso robert.grasso at cedrat.com
Wed Apr 1 08:54:31 EDT 2015


Hello,

We are still using RT 3.8.7. I was wondering : is there any handy trick, a keyboard shortcut, or something else, to jump quickly from one entry point into a ticket to the next one ? We can have long tickets, with long correspondences, scrolling with the mousewheel gets annoying; so I mean : I wish I could be able to jump from

# Tue Mar 10 09:35:06 2015 The RT System itself - Outgoing email recorded

to 

# Tue Mar 10 09:35:06 2015 The RT System itself - Status changed from 'stalled' to 'open'

to

# Tue Mar 10 12:45:48 2015 User Name - Comments added

and so on

easily - with keystrokes possibly ? I did not find anything straightforward in the Wiki : did I fail to find the information ?

Best regards

---
Robert GRASSO - System engineer

CEDRAT S.A.
15 Chemin de Malacher - Inovallée - 38246 MEYLAN cedex - FRANCE 
Phone: +33 (0)4 76 90 50 45 - Fax: +33 (0)4 56 38 08 30
mailto:robert.grasso at cedrat.com - http://www.cedrat.com   
 




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