[rt-users] Custom Field use External values based on queue

Chrilly Cheng chrilde at gmail.com
Tue Aug 4 08:26:38 EDT 2015


Hi All,

I'm trying to reach a requirement that we want one global custom field,
which is using external values that populated with some REST API, to has
different drop-down list filtered by Queue name. Is this possible to config
in /lib/RT/CustomFieldValues/xx.pm file? Or is there any other way to
accomplish this requirement?

Any comments would be appreciated. Thanks a lot.


Best Regards,
Chrilly
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