[rt-users] Pre-Populate Description

Joseph D. Wagner joe at josephdwagner.info
Tue Aug 4 15:57:58 EDT 2015


I would like to pre-populate the description of a new ticket. For 
example, if I filed a bug on Red Hat's Bugzilla, a new bug description 
already contains the text:

Component:
Version:
Problem:
Expected Results:
Actual Results:
Additional Info:

A feature like this would be very helpful to guiding users with what 
data they should enter. Can this be done in RT? If so, how?

Thanks.

Joseph D. Wagner



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