[rt-users] Problem with extension RepeatTicket

Moose max.deasy at southwestern.ie
Tue Aug 25 11:04:59 EDT 2015


Hmmm... I'm unsure what is causing that for you.

When I open a console window and run the 'daily' command on it's own
("/usr/local/share/request-tracker4/plugins/RT-Extension-RepeatTicket/bin/rt-repeat-ticket
--type daily") then ALL daily recurrence tickets get repeated, regardless of
the day of the week I have chosen on the Ticket Recurrence tab.

The same happens for the 'weekly' 'monthly' & 'yearly' commands when dealing
with 'weekly', 'monthly' & 'yearly' recurrence tickets. This is why I
created the 4 cronjobs - to workaround the fact that individual recurrence
settings were actually being ignored.

The cronjobs are *supposed* to separately target each of the 4 types of
recurrence ticket. They are timed for the start of the day/week/month/year
and /should/ only fire for the relevant type of recurrence.








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