[rt-users] user privilleges: can not assign tickets to some users

Trev trevor at onepost.net
Tue Feb 10 12:13:21 EST 2015


Permissions for the other users to 'Own a Ticket'.

On Tue, Feb 10, 2015 at 12:10 PM, Boris Epstein <borepstein at gmail.com>
wrote:

> Hello all,
>
> If I have a user who seemingly should be able to assign tickets to any
> other user but can only assign them to some - what are the positive causes
> of that? I have two such users, they seem to have configurations identical
> to those of other users who can assign tickets to everyone - so I am a bit
> puzzled.
>
> Thanks in advance for any and all help.
>
> Cheers,
>
> Boris.
>
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