[rt-users] RT 4.2.6 Need a scrip that will check email address and not send email multiple times

[Daniel Moore]

Hi,

I am looking for a scrip that I can put somewhere in RT that will check for a particular email address and not send more than one email to address.

Example, I have a user that belongs to an exchange group that is currently the email for a contractors group that I have set up. He receives multiple emails when he is requestor, admin cc and so on. I have tried to use a scrip I found on the Wiki from the Notifications patch which proved to not work at all for 4.2.6.

I am new to Perl but I catch on quick. I am having hard times trying to get the language right. Anyone have an example scrip for this issue?


V/R,

Daniel Moore
IT Systems Technician
Osborne Wood Products, Inc.
[http://hosting-source.bm23.com/9241/public/OsborneLogo111.jpg]
P: 706.282.5764
F: 888.777.4304
http://www.osbornewood.com

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