[rt-users] RT-Extension-QueueDeactivatedScrips for RT 4.2 ?

Guadagnino Cristiano guadagnino.cristiano at creval.it
Mon Jan 19 11:34:32 EST 2015


Wallace,
thank you very much, this is exactly the information I was looking for!!

Bye
Cris


-----Messaggio originale-----
Da: Wallace Reis <wreis at bestpractical.com>
Inviato: Mon Jan 19 2015 17:27:35 GMT+0100 (CET)
A: <rt-users at lists.bestpractical.com>
Oggetto: Re: [rt-users] RT-Extension-QueueDeactivatedScrips for RT 4.2 ?

> On Jan 19, 2015, at 2:05 PM, Guadagnino Cristiano <guadagnino.cristiano at creval.it> wrote:
>> Unfortunately, that's not what I'm seeing: I see the checkboxes only for
>> those scrips that are *NOT* global. The globally applied scrips does not
>> have the checkbox, and so they cannot be deactivated (see attached
>> snapshot).
>
> Sorry, this is actually the other way around.
>
> Select the menu item “Admin” -> “Global” -> “Scrips”, then click on the scrip you want to change which queues it applies to. On the scrip page, select the submenu “Applies to”, then you should see a page either with “Applies to all objects” message — which then you click on the checkbox and submit in order to remove that from all queues making you able to selectively choose the queue you want it applied — or a page showing a list of queues it applies (Selected objects) and those not (Unselected objects).
>
> --
> Wallace Reis/wreis
> Software Engineer
>


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