[rt-users] Scrip for adding to the custom field based on another CF

Kevin Squire gentgeen at wikiak.org
Wed Jan 21 17:16:02 EST 2015


I was not aware of this.  

When you say "Commit box", are you referring to the "Custom action
cleanup code" box?



On Wed, 21 Jan 2015 21:35:47 +0000
Alex Peters <alex at peters.net> wrote:

> You should move your scrip code from the Prepare box to the Commit
> box. Making changes to tickets in the Prepare stage of a transaction
> can cause unintended side effects and is not recommended.
> 
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