[rt-users] Warning in the articles overview page

[Guadagnino Cristiano]

After upgrading to 4.2.9 *and* a subsequent deep reconfiguration of our groups, queues and group rights, we have this warning whenever we access the article overview page:
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Setup needed



Before Articles can be used, your RT administrator must create Classes<http://rtbkd.prod.bkd/Admin/Articles/>, apply Article custom fields to them, and grant users rights on the classes and CFs.


An introduction to getting started with articles<http://bestpractical.com/rt/docs/4.2/customizing/articles_introduction.html> is available from Best Practical's online documentation<http://bestpractical.com/rt/docs/4.2/>.

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I have lost days looking for the problem in our configuration, without finding anyhting wrong. Actually, I can see and edit articles without problems.

What exactly is that triggers this warning?

Thank you in advance
Cris

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