[rt-users] Prevent resolution of Ticket that owner is 'Nobody'

Matt Zagrabelny mzagrabe at d.umn.edu
Thu Jul 16 11:26:43 EDT 2015


On Thu, Jul 16, 2015 at 10:05 AM, Murillo Azambuja Gonçalves
<murillo at ifi.unicamp.br> wrote:
> This can not be done here.
> In some queues those responsible for sending transactions (including tickets
> resolution) are not directly involved in the work of tickets.
>
> Even I used the scrip "AutoSetOwner" as a basis to create mine.
>
> Anyway thanks for your answer.
> Would have another suggestion?

Attach some JS to the Create form and test before posting?

-m



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