[rt-users] Saved search results have wrong URL

Tom Robinson tom.robinson at motec.com.au
Mon Jul 20 18:48:54 EDT 2015


Hi,

I've just updated from RT 4.0.2 to RT 4.2.11 but have an issue with my saved search results
generating links with /rt3/ in the path. When I remove the /rt3/ component from the URL manually, I
can browse to the ticket.

Here's what the search generates for a ticket link:

http://myrt4/rt3/Ticket/Display.html?id=2379

But when I click through I get 'Page not found - The page you requested could not be found - Please
check the URL and try again.'

If I manually remove the /rt3/ component in the location bar, I can browse to the ticket:

http://myrt4/Ticket/Display.html?id=2379

What is happening to corrupt the ticket URLs?

Kind regards,
Tom

-- 

Tom Robinson
IT Manager/System Administrator

MoTeC Pty Ltd

121 Merrindale Drive
Croydon South
3136 Victoria
Australia

T: +61 3 9761 5050
F: +61 3 9761 5051   
E: tom.robinson at motec.com.au


-------------- next part --------------
A non-text attachment was scrubbed...
Name: signature.asc
Type: application/pgp-signature
Size: 181 bytes
Desc: OpenPGP digital signature
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20150721/e10abd49/attachment.pgp>


More information about the rt-users mailing list