[rt-users] Configuring fetchmail to poll emails to respective queues.

Bob Shaker rshaker at ARDENCOMPANIES.COM
Thu Jun 4 08:31:57 EDT 2015


You don’t need 2 separate emails for those fields. Our instance works fine with the same email in both fields.

From: rt-users [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Rohit Gupta
Sent: Thursday, June 4, 2015 6:17 AM
To: Rohit Gupta; Landon Stewart
Cc: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] Configuring fetchmail to poll emails to respective queues.

Dear All \ Landon,

Problem solved – the issue was I haven’t granted the new queue the everyone rights to create a ticket, hence it was sending a bounce mailer daemon to the requestor.

But, I would still appreciate any one can clarify the reason to create 2 separate emails for correspond and comment.

Kind Regards,

Rohit Gupta

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