[rt-users] Custom Scripts to delete Emails by Subject line

Jithoo, Bradley Bradley.Jithoo at fnb.co.za
Mon Jun 29 02:43:52 EDT 2015


Good-day forum,

i currently have an issue with RT, whereby i have an email that seems to be stuck in a "loop" and creates a ticket every few minutes, without a user sending an email. I have flushed fetchmail, and rebooted the system however this still persists. Is there any chance i get get some help on a custom script to delete tickets by email subjects, or know where the problem may actually be?

Thanks,
Regards,
Brad


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