[rt-users] RT 4.4 RC1 Update

David Ramage dramage at lsnetworks.net
Fri Nov 20 13:52:52 EST 2015


It might be helpful to try installing those modules from CPAN.  You might get some more verbose output about why the install is failing.

From: rt-users [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Max McGrath
Sent: Friday, November 20, 2015 10:34 AM
To: Shawn Moore <shawn at bestpractical.com>
Cc: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] RT 4.4 RC1 Update

Weird...

I try make testdeps as a different user and now I see the following.  Not sure why the other user I tried as reported everything as OK:

SOME DEPENDENCIES WERE MISSING.
CORE missing dependencies:
        Scope::Upper ...MISSING
        Data::Page::Pageset ...MISSING
        JavaScript::Minifier::XS ...MISSING
        CSS::Minifier::XS ...MISSING
        HTML::FormatText::WithLinks::AndTables >= 0.06 ...MISSING
        Business::Hours ...MISSING

A make fixdeps has trouble fixing the issues.  So...probably not your issue.  Something on my end is funky...unless you're willing to help ;)
--
Max McGrath [Image removed by sender.] <https://www.linkedin.com/pub/max-mcgrath/1b/3a6/a21>
Network Administrator
Carthage College
262-552-5512
mmcgrath at carthage.edu<mailto:mmcgrath at carthage.edu>

On Fri, Nov 20, 2015 at 12:15 PM, Max McGrath <mmcgrath at carthage.edu<mailto:mmcgrath at carthage.edu>> wrote:
I also just tried the following.  Again, not an expert, just guessing:

root at help:/tmp/rt-4.4.0rc1# perl -MCPAN -e shell
Terminal does not support AddHistory.

cpan shell -- CPAN exploration and modules installation (v1.960001)
Enter 'h' for help.

cpan[1]> install Scope::Upper
Going to read '/home/administrator/.cpan/Metadata'
  Database was generated on Fri, 20 Nov 2015 11:17:02 GMT
Scope::Upper is up to date (0.28).


--
Max McGrath [Image removed by sender.] <https://www.linkedin.com/pub/max-mcgrath/1b/3a6/a21>
Network Administrator
Carthage College
262-552-5512<tel:262-552-5512>
mmcgrath at carthage.edu<mailto:mmcgrath at carthage.edu>

On Fri, Nov 20, 2015 at 12:08 PM, Max McGrath <mmcgrath at carthage.edu<mailto:mmcgrath at carthage.edu>> wrote:
Thanks for the reply Shawn!

When I do make fixdeps I get 'All dependencies have been found'.

Max

--
Max McGrath [Image removed by sender.] <https://www.linkedin.com/pub/max-mcgrath/1b/3a6/a21>
Network Administrator
Carthage College
262-552-5512<tel:262-552-5512>
mmcgrath at carthage.edu<mailto:mmcgrath at carthage.edu>

On Fri, Nov 20, 2015 at 12:02 PM, Shawn Moore <shawn at bestpractical.com<mailto:shawn at bestpractical.com>> wrote:

On 2015年11月20日 at 12:56:15, Max McGrath (mmcgrath at carthage.edu<mailto:mmcgrath at carthage.edu>) wrote:
> Hello -

Hi Max,

> Just tried upgrading from RT 4.2.12 to RT 4.4 RC1 in my test environment to
> give you some feedback. Hopefully this is the proper place to post this:

Thank you for testing the RC! This is a perfectly fine place to discuss it. :-)

> […] Now I am getting this: […]
> Can't locate Scope/Upper.pm in @INC (@INC contains:
> […]

This is the root of the problem. You’re missing one of the new dependencies in RT, the Perl module Scope::Upper. It looks like RT is declaring that dependency correctly, so this might have just been a fluke. If you run “make fixdeps” again it should install that module for you.

> I don't claim to be a Perl or Apache expert, so if I'm missing something
> simple -- some help would be appreciated!
>
> Thanks!
>
> Max

Thank you :)
Shawn



-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20151120/af54a2e4/attachment.html>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: ~WRD000.jpg
Type: image/jpeg
Size: 823 bytes
Desc: ~WRD000.jpg
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20151120/af54a2e4/attachment.jpg>


More information about the rt-users mailing list