[rt-users] RT 4.4 RC1 Update

Max McGrath mmcgrath at carthage.edu
Fri Nov 20 15:43:05 EST 2015


OK.

For those who care I removed the entire CPAN directory and re-created it on
the second user I was trying as.  A *make testdeps* found missing
dependencies and a *make fixdeps* was finally able to install them.  I am
now able to restart Apache and login to RT4.4!

Max

--
Max McGrath  <https://www.linkedin.com/pub/max-mcgrath/1b/3a6/a21>
Network Administrator
Carthage College
262-552-5512
mmcgrath at carthage.edu

On Fri, Nov 20, 2015 at 12:55 PM, Parish, Brent <bparish at cognex.com> wrote:

> Each user can configure their own Perl repository, so for system-wide
> module availability I always install (via CPAN) as root.
>
> I suppose you could also do it as the same user that the webserver is
> running under, but I have not tested that.
>
>
>
>
>
> *From:* rt-users [mailto:rt-users-bounces at lists.bestpractical.com] *On
> Behalf Of *David Ramage
> *Sent:* Friday, November 20, 2015 1:53 PM
> *To:* rt-users at lists.bestpractical.com
>
> *Subject:* Re: [rt-users] RT 4.4 RC1 Update
>
>
>
> It might be helpful to try installing those modules from CPAN.  You might
> get some more verbose output about why the install is failing.
>
>
>
> *From:* rt-users [mailto:rt-users-bounces at lists.bestpractical.com
> <rt-users-bounces at lists.bestpractical.com>] *On Behalf Of *Max McGrath
> *Sent:* Friday, November 20, 2015 10:34 AM
> *To:* Shawn Moore <shawn at bestpractical.com>
> *Cc:* rt-users at lists.bestpractical.com
> *Subject:* Re: [rt-users] RT 4.4 RC1 Update
>
>
>
> Weird...
>
>
>
> I try make testdeps as a different user and now I see the following.  Not
> sure why the other user I tried as reported everything as OK:
>
>
>
> SOME DEPENDENCIES WERE MISSING.
>
> CORE missing dependencies:
>
>         Scope::Upper ...MISSING
>
>         Data::Page::Pageset ...MISSING
>
>         JavaScript::Minifier::XS ...MISSING
>
>         CSS::Minifier::XS ...MISSING
>
>         HTML::FormatText::WithLinks::AndTables >= 0.06 ...MISSING
>
>         Business::Hours ...MISSING
>
>
>
> A make fixdeps has trouble fixing the issues.  So...probably not your
> issue.  Something on my end is funky...unless you're willing to help ;)
>
> --
> Max McGrath [image: Image removed by sender.]
> <https://urldefense.proofpoint.com/v2/url?u=https-3A__www.linkedin.com_pub_max-2Dmcgrath_1b_3a6_a21&d=CwMGaQ&c=VCWpAYkS3z1bOCIxc-BPGZarCq9MRCAVxZJE051VqH8&r=luSRdPePk6fhFa3rH2PFBzWEtgcJguY0a__6vpfaX-I&m=eK-9LZCtXyuileIzTpz5QUSKCOMf-VABHCRYVHF7R_s&s=W1l2qb8nR2j0JztovXdrbpSHbrpBuGWmubgsWYp1Tuc&e=>
> Network Administrator
> Carthage College
> 262-552-5512
> mmcgrath at carthage.edu
>
>
>
> On Fri, Nov 20, 2015 at 12:15 PM, Max McGrath <mmcgrath at carthage.edu>
> wrote:
>
> I also just tried the following.  Again, not an expert, just guessing:
>
>
>
> root at help:/tmp/rt-4.4.0rc1# perl -MCPAN -e shell
>
> Terminal does not support AddHistory.
>
>
>
> cpan shell -- CPAN exploration and modules installation (v1.960001)
>
> Enter 'h' for help.
>
>
>
> cpan[1]> install Scope::Upper
>
> Going to read '/home/administrator/.cpan/Metadata'
>
>   Database was generated on Fri, 20 Nov 2015 11:17:02 GMT
>
> Scope::Upper is up to date (0.28).
>
>
>
>
> --
> Max McGrath [image: Image removed by sender.]
> <https://urldefense.proofpoint.com/v2/url?u=https-3A__www.linkedin.com_pub_max-2Dmcgrath_1b_3a6_a21&d=CwMGaQ&c=VCWpAYkS3z1bOCIxc-BPGZarCq9MRCAVxZJE051VqH8&r=luSRdPePk6fhFa3rH2PFBzWEtgcJguY0a__6vpfaX-I&m=eK-9LZCtXyuileIzTpz5QUSKCOMf-VABHCRYVHF7R_s&s=W1l2qb8nR2j0JztovXdrbpSHbrpBuGWmubgsWYp1Tuc&e=>
> Network Administrator
> Carthage College
> 262-552-5512
> mmcgrath at carthage.edu
>
>
>
> On Fri, Nov 20, 2015 at 12:08 PM, Max McGrath <mmcgrath at carthage.edu>
> wrote:
>
> Thanks for the reply Shawn!
>
>
>
> When I do make fixdeps I get 'All dependencies have been found'.
>
>
>
> Max
>
>
> --
> Max McGrath [image: Image removed by sender.]
> <https://urldefense.proofpoint.com/v2/url?u=https-3A__www.linkedin.com_pub_max-2Dmcgrath_1b_3a6_a21&d=CwMGaQ&c=VCWpAYkS3z1bOCIxc-BPGZarCq9MRCAVxZJE051VqH8&r=luSRdPePk6fhFa3rH2PFBzWEtgcJguY0a__6vpfaX-I&m=eK-9LZCtXyuileIzTpz5QUSKCOMf-VABHCRYVHF7R_s&s=W1l2qb8nR2j0JztovXdrbpSHbrpBuGWmubgsWYp1Tuc&e=>
> Network Administrator
> Carthage College
> 262-552-5512
> mmcgrath at carthage.edu
>
>
>
> On Fri, Nov 20, 2015 at 12:02 PM, Shawn Moore <shawn at bestpractical.com>
> wrote:
>
>
> On 2015年11月20日 at 12:56:15, Max McGrath (mmcgrath at carthage.edu) wrote:
> > Hello -
>
> Hi Max,
>
> > Just tried upgrading from RT 4.2.12 to RT 4.4 RC1 in my test environment
> to
> > give you some feedback. Hopefully this is the proper place to post this:
>
> Thank you for testing the RC! This is a perfectly fine place to discuss
> it. :-)
>
> > […] Now I am getting this: […]
> > Can't locate Scope/Upper.pm in @INC (@INC contains:
> > […]
>
> This is the root of the problem. You’re missing one of the new
> dependencies in RT, the Perl module Scope::Upper. It looks like RT is
> declaring that dependency correctly, so this might have just been a fluke.
> If you run “make fixdeps” again it should install that module for you.
>
> > I don't claim to be a Perl or Apache expert, so if I'm missing something
> > simple -- some help would be appreciated!
> >
> > Thanks!
> >
> > Max
>
> Thank you :)
> Shawn
>
>
>
>
>
>
>
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