[rt-users] RT 4.4 Errors

Max McGrath mmcgrath at carthage.edu
Mon Nov 23 16:51:56 EST 2015


Shawn -

It looks like I can get into my Queues now.  But a new issue has come up.
When I login, it takes me to https://10.2.1.45/rt/NoAuth/Login.html and has
the error message:

An internal RT error has occurred. Your administrator can find more details
in RT's log files.

But I can refresh the page and it will then log me in successfully to RT (
https://10.2.1.45/rt/).

I don't see any real errors in rt.log.  I see a bunch of stuff referencing
ExternalAuth.  Not sure how much info you want from my rt.log.

Max

--
Max McGrath  <https://www.linkedin.com/pub/max-mcgrath/1b/3a6/a21>
Network Administrator
Carthage College
262-552-5512
mmcgrath at carthage.edu

On Mon, Nov 23, 2015 at 3:00 PM, Shawn Moore <shawn at bestpractical.com>
wrote:

> Hi Max,
>
> On 2015年11月23日 at 15:59:38, Max McGrath (mmcgrath at carthage.edu) wrote:
>
> > [12001] [Mon Nov 23 17:04:12 2015] [error]: Can't call method "loc" on an
> > undefined value at /opt/rt4/sbin/../lib/RT/Ticket.pm line 1371.
>
> Can you upgrade to 4.4.0 rc2? That includes a fix for this bug.
>
> > Max
>
> Thanks!
> Shawn
>
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