[rt-users] Trouble/Error with Web deployment httpd/apache/mod_fcgid

dwdixon dwdixon at umich.edu
Wed Nov 25 16:25:35 EST 2015


Thanks much Gerald, I didn't know about trying that....so I executed the make
fixperms and it seems to have done what it's supposed to do but still no
luck for me....I noticed in testing that if I edited httpd.conf and changed
the DocumentRoot to /opt/rt4/share/html/ after that when I browsed to RT in
my web browser I got the RT "Almost there" incorrect configuration
page....so I'm assuming that either Apache isn't picking up my 
/etc/httpd/conf.d/rt.conf file configurations for some reason and/or the RT
site content in /opt/rt4/share/html/ is still not accessible by apache
somehow for some reason...if there is anyone running RT 4.2.12 that can
share their configuration files (httpd.conf &
/conf.d/yourRTspecificfile.conf) with me or knows what's wrong here I'd be
extremely grateful!

Below are my permissions of /opt/rt4/share/html/  are these correct?

****************************************************
# pwd && ls -la
/opt/rt4/share/html
total 108
drwxr-xr-x. 21 root bin  4096 Nov 23 20:46 .
drwxr-xr-x.  6 root root 4096 Nov 23 20:46 ..
drwxr-xr-x. 11 root bin  4096 Nov 23 20:46 Admin
drwxr-xr-x.  3 root bin  4096 Nov 23 20:46 Approvals
drwxr-xr-x.  4 root bin  4096 Nov 23 20:46 Articles
-rw-r--r--.  1 root bin  2201 Nov 23 20:46 autohandler
drwxr-xr-x.  3 root bin  4096 Nov 23 20:46 Dashboards
-rw-r--r--.  1 root bin  2285 Nov 23 20:46 dhandler
drwxr-xr-x.  3 root bin  4096 Nov 23 20:46 Download
drwxr-xr-x. 15 root bin  4096 Nov 23 20:46 Elements
drwxr-xr-x.  3 root bin  4096 Nov 23 20:46 Errors
drwxr-xr-x.  4 root bin  4096 Nov 23 20:46 Helpers
-rw-r--r--.  1 root bin  6027 Nov 23 20:46 index.html
drwxr-xr-x.  3 root bin  4096 Nov 23 20:46 Install
-rw-r--r--.  1 root bin  2231 Nov 23 20:46 l
-rw-r--r--.  1 root bin  2188 Nov 23 20:46 l_unsafe
drwxr-xr-x.  5 root bin  4096 Nov 23 20:46 m
drwxr-xr-x.  8 root bin  4096 Nov 23 20:46 NoAuth
drwxr-xr-x.  2 root bin  4096 Nov 23 20:46 Prefs
drwxr-xr-x.  3 root bin  4096 Nov 23 20:46 REST
drwxr-xr-x.  3 root bin  4096 Nov 23 20:46 Search
drwxr-xr-x.  6 root bin  4096 Nov 23 20:46 SelfService
drwxr-xr-x.  5 root bin  4096 Nov 23 20:46 Ticket
drwxr-xr-x.  2 root bin  4096 Nov 23 20:46 Tools
drwxr-xr-x.  3 root bin  4096 Nov 23 20:46 User
drwxr-xr-x.  3 root bin  4096 Nov 23 20:46 Widgets
*******************************************************

Thank you!


-Drew



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