[rt-users] RT 4.2 suddenly reset to a nonsensical view

[Boris Epstein]

On Tue, Feb 9, 2016 at 4:01 PM, Matt Zagrabelny <mzagrabe at d.umn.edu> wrote:

> On Tue, Feb 9, 2016 at 2:57 PM, Boris Epstein <borepstein at gmail.com>
> wrote:
> > Hello listmates,
> >
> > Has anybody ever discovered a situation where all of a sudden your view
> > resets to a non-sensical view where your search, tickets, etc. configs -
> all
> > the advanced options - are gone and all you see is a view which is
> > essentially useless. Tickets, however, seem to be there - if you specify
> > them by number.
> >
> > Any idea what this could be - or how to reset it to something reasonable?
>
> Is it SelfService?
>
> Unprivileged users are forced to the SelfService web space of RT.
>
> Is your account privileged?
>
> -m
>

Matt,

It may be - I am a privilleged user and have not seen self-service in a
long time - it may well be. Question is if that is the case how did I lose
my privilleges? What happened?

This is positively weird.

Thanks.

Boris.
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