[rt-users] Problems with SLA since upgrading to 4.4

Yourevilness slicer at onthenet.com.au
Tue Feb 16 16:54:01 EST 2016


Thanks Shawn.  Thats all it was… Working perfectly now.

I feel silly for not seeing that option!

Appreciate your help.
Leigh

> On 17 Feb 2016, at 6:25 AM, Shawn Moore [via RequestTracker] <ml-node+s8502n61396h91 at n7.nabble.com <mailto:ml-node+s8502n61396h91 at n7.nabble.com>> wrote:
> 
> On 2016年2月11日 at 0:46:59, Yourevilness ([hidden email] <x-msg://3/user/SendEmail.jtp?type=node&node=61396&i=0>) wrote: 
> > Hello, 
> 
> Hi, 
> 
> > Recently upgraded from 4.2.11 > 4.4.0 which has SLA in its core config. […] 
> > Doesn't appear to work. Can someone have a look over my settings or tell me 
> > what i'm missing? 
> 
> Could you check each queue’s Basics admin page to see if “SLA Enabled” is checked? 
> 
> Thanks, 
> Shawn 
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