[rt-users] stop a requester from owning the ticket if they make the first correspondence

Jack Beanstallk beanstallk at gmail.com
Thu Feb 18 06:02:59 EST 2016


we use the scrip "On Correspond AutoSetOwner" - how can this be adapted to
avoid requester of the ticket from becoming the owner if they first
correspond to the ticket?

Thanks
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