[rt-users] Articles and CLI interface

[René Seindal (Venice Kayak)]

Hi

I'm using RT 4.2.12 (currently) as a kind of booking system, and I have 
a bunch of perl programs that use the REST interface to create and 
modify tickets in various ways.

Articles would be a great place to keep templates for various automated 
messages we send our clients, but the REST interface doesn't seem to 
support articles.

Are there any plans for extending the REST interface (and the rt command 
line interface) to include support for articles, even read only?

-- 
René Seindal - rene at venicekayak.com - +39 328 832 3955
Venice Kayak - www.venicekayak.com - www.facebook.com/venicekayak