[rt-users] Set custom field on a transaction via REST?

Matt Zagrabelny mzagrabe at d.umn.edu
Wed Jan 20 09:28:43 EST 2016


On Tue, Jan 19, 2016 at 9:47 PM, Andrew Ruthven <andrew at etc.gen.nz> wrote:
> Hey,

Hi Andrew,

> I've added a custom field for transactions to a queue. I can set the
> custom field if I use the web UI to comment or reply. But, I can't seem
> to set it when using the REST API, which is why I want to have the CF.

I don't believe the 1.0 REST API supports txn CFs.

Some options are:

* Hack together something for the 1.0 REST.
* Totally bypass the REST and do something via perl executables and ssh.
* Try out the new REST interface

https://github.com/bestpractical/rt-extension-rest2

Depending on your needs the above list may be bad advice - use with caution.

HTH,

-m



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