[rt-users] Transaction Report

[Jesse Maseto]

Hello All,

I was wondering if there was a way to tracker a transaction of a ticket.
Here is the scenario I'm referring to.

The ticket is assigned an owner and then the owner reassigning the ticket.
This is recorded as a "Given" transaction in RT.

I would love a way to track these types of transactions.

I hope this makes sense.

Thx.
-Jesse

--------------------
Jesse Maseto
Head of Support
ByWater Solutions
Support & Consulting for OSS
Office - Stratford,CT
T/F 888.900.8944
http://bywatersolutions.com
Jesse at bywatersolutions.com
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