[rt-users] "Show results" link?

Bart Bunting bart.bunting at ursys.com.au
Mon Jun 20 19:32:51 EDT 2016


Hi again,

In our old version of RT we used to have a "Show results" link when
accessing tickets from searches. 

This appears to no longer exist and my helpdesk staff are sad :).

It does exist inside the menu structure but the complaint is that they
want a single click to be able to return to the search as in previous version.

Is there a way of reenabling this behaviour or should I simply write my
own customization to add this?

I've looked through the config options and can't see anything that
suggests it's configurable. 

Kind regards
Bart
-- 

Bart Bunting - URSYS
PH: 02 87452811
Mbl: 0409560005



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