[rt-users] After migration to new server "Invalid portlet QueueList"

[Jim Brandt]

If you have a customized $HomepageComponents, there's an update you need 
to make to your configuration. If you search on "QueueList" on this page 
there is a note describing the update to make:

https://docs.bestpractical.com/rt/4.4.0/UPGRADING-4.4.html

On 5/2/16 3:26 PM, Joel Bergmark wrote:
> Perhaps I found the problem, but not sure how to fix it:
>
> File: /rt4/share/Elements/MyRT
>
> Line 52-54:
>
> <td class="boxcontainer">
>
> % $show_cb->($_) foreach @$body;
>
> </td>
>
> This does not seem to be able to match this properly “% $show_cb->($_)
> foreach @$body;”?
>
> In the old working installation it looks like this in the Chrome webdev
> tool (the MyRT-file is identical at both installations)
>
> <table class="myrt">
>
> <tr valign="top">
>
> <td class="boxcontainer">
>
> <div class="ticket-overview">
>
> <div class="">
>
>    <div class="titlebox" id="">
>
>    <div class="titlebox-title">
>
>      <span class="widget"><a href="#" onclick="return
> rollup('TitleBox\x2D\x2D\x5Findex\x5Fhtml\x2D\x2D\x2D\x2D\x2D\x2DUXVldWUgbGlzdA\x5F\x5F\x2D\x2D\x2D0');"
> title="Toggle visibility"></a></span>
>
>      <span class="left">Queue list</span>
>
>      <span class="right">        <a href="/Prefs/QueueList.html">
> Edit</a>    </span>
>
>    </div>
>
>    <div class="titlebox-content "
> id="TitleBox--_index_html------UXVldWUgbGlzdA__---0">
>
> <table border="0" cellspacing="0" cellpadding="1" width="100%"
> class="queue-summary">
>
> But like this in the broken one:
>
> <td class="boxcontainer">
>
> Invalid portlet QueueList<div class="">
>
>    <div class="titlebox" id="">
>
>    <div class="titlebox-title">
>
>      <span class="widget"><a href="#" onclick="return
> rollup('TitleBox\x2D\x2D\x5Findex\x5Fhtml\x2D\x2D\x2D\x2D\x2D\x2DMTUgaGlnaGVzdCBwcmlvcml0eSB0aWNrZXRzIEkgb3du\x2D\x2D\x2D0');"
> title="Toggle visibility"></a></span>
>
>      <span class="left"><a
> href="/Search/Results.html?Format='%3Ca%20href%3D%22__WebPath__%2FTicket%2FDisplay.html%3Fid%3D__id__%22%3E__id__%3C%2Fa%3E%2FTITLE%3A%23'%2C%0A'%3Ca%20href%3D%22__WebPath__%2FTicket%2FDisplay.html%3Fid%3D__id__%22%3E__Subject__%3C%2Fa%3E%2FTITLE%3ASubject'%2C%0APriority%2C%0AQueueName%2C%0AExtendedStatus%2C%0A'__Created__'&Order=DESC%7CASC%7CASC%7CASC&OrderBy=Priority%7CCreated&Query=%20Owner%20%3D%20'__CurrentUser__'%20AND%20(%20Status%20%3D%20'new'%20OR%20Status%20%3D%20'open')&RowsPerPage=50">15
> highest priority tickets I own</a></span>
>
>      <span class="right">        <a
> href="/Prefs/Search.html?name=RT%3A%3AAttribute-3">        Edit</a>
> </span>
>
>    </div>
>
>    <div class="titlebox-content "
> id="TitleBox--_index_html------MTUgaGlnaGVzdCBwcmlvcml0eSB0aWNrZXRzIEkgb3du---0">
>
> Anyone knows where to fix this broken code?
>
> Regards,
>
> *Från:* rt-users [mailto:rt-users-bounces at lists.bestpractical.com] *För
> *Joel Bergmark
> *Skickat:* den 2 maj 2016 20:19
> *Till:* rt-users at lists.bestpractical.com
> *Ämne:* [rt-users] After migration to new server "Invalid portlet QueueList"
>
> Hi,
>
> I have migrated the RT installation from an old VPS running 4.4.0
> without issues, to a new vps fresh install and with migrated database
> from MySQL to Postgres and everyting looks ok except on the RT at a
> glance, where the Queuelist is gone except the error "Invalid portlet
> QueueList”.
>
> In the debug it only gives:
>
> May  2 20:16:32 rt RT: [29244] Odd number of elements in hash assignment
> at /opt/rt4/sbin/../lib/RT/Interface/Web.pm line 1463.
>
> May  2 20:16:32 rt RT: [29244] Use of uninitialized value in list
> assignment at /opt/rt4/sbin/../lib/RT/Interface/Web.pm line 1463.
>
> I have googled a bit and found a similar report about similar issue but
> from this information im not sure on how to proceed to fix it.
>
> http://requesttracker.8502.n7.nabble.com/rt-devel-RT-4-4-0rc1-released-td60847i20.html
>
> Anyone that has some advice?
>
> Regards, Joel
>
>
>
> ---------
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>