[rt-users] Search Assets by People gives "No assets matching search criteria found."

Tom Robinson tom.robinson at motec.com.au
Wed Nov 2 19:37:59 EDT 2016


Hi,

I'm trying to search my Assets database by People (Owner, Contact or Held By) but always get "No
assets matching search criteria found.".

I think there may be an issue with the created query as I'm seeing an error in the logs. Anyone know
what is causing this?

Kind regards,
Tom


==> httpd/error_log <==
[2409] [Wed Nov  2 23:36:26 2016] [warning]: Use of uninitialized value $args{"GroupsAlias"} in hash
element at /usr/local/rt4/lib/RT/SearchBuilder/Role/Roles.pm line 153.
(/usr/local/rt4/lib/RT/SearchBuilder/Role/Roles.pm:153)

==> messages <==
Nov  3 10:36:26 marshal RT: [2409] Use of uninitialized value $args{"GroupsAlias"} in hash element
at /usr/local/rt4/lib/RT/SearchBuilder/Role/Roles.pm line 153.

==> httpd/error_log <==
[2409] [Wed Nov  2 23:36:26 2016] [warning]: Use of uninitialized value $args{"ALIAS1"} in
concatenation (.) or string at /usr/local/share/perl5/DBIx/SearchBuilder/Handle.pm line 1086.
(/usr/local/share/perl5/DBIx/SearchBuilder/Handle.pm:1086)

==> messages <==
Nov  3 10:36:26 marshal RT: [2409] Use of uninitialized value $args{"ALIAS1"} in concatenation (.)
or string at /usr/local/share/perl5/DBIx/SearchBuilder/Handle.pm line 1086.

==> httpd/error_log <==
[2409] [Wed Nov  2 23:36:26 2016] [warning]: Use of uninitialized value in string eq at
/usr/local/share/perl5/DBIx/SearchBuilder/Handle.pm line 1282.
(/usr/local/share/perl5/DBIx/SearchBuilder/Handle.pm:1282)

==> messages <==
Nov  3 10:36:26 marshal RT: [2409] Use of uninitialized value in string eq at
/usr/local/share/perl5/DBIx/SearchBuilder/Handle.pm line 1282.

==> httpd/error_log <==
[2409] [Wed Nov  2 23:36:26 2016] [warning]: DBD::mysql::st execute failed: You have an error in
your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax
to use near ') JOIN Groups Groups_1  ON ( Groups_1.Domain = 'RT::Asset-Role' ) AND ( Groups_1' at
line 1 at /usr/local/share/perl5/DBIx/SearchBuilder/Handle.pm line 586.
(/usr/local/share/perl5/DBIx/SearchBuilder/Handle.pm:586)

==> messages <==
Nov  3 10:36:26 marshal RT: [2409] DBD::mysql::st execute failed: You have an error in your SQL
syntax; check the manual that corresponds to your MySQL server version for the right syntax to use
near ') JOIN Groups Groups_1  ON ( Groups_1.Domain = 'RT::Asset-Role' ) AND ( Groups_1' at line 1 at
/usr/local/share/perl5/DBIx/SearchBuilder/Handle.pm line 586.

==> httpd/error_log <==
[2409] [Wed Nov  2 23:36:26 2016] [warning]: RT::Handle=HASH(0x8a09ae8) couldn't execute the query
'SELECT COUNT(DISTINCT main.id) FROM Assets main JOIN CachedGroupMembers CachedGroupMembers_3  ON (
CachedGroupMembers_3.Disabled = '0' ) AND ( CachedGroupMembers_3.GroupId = .id ) JOIN Groups
Groups_1  ON ( Groups_1.Domain = 'RT::Asset-Role' ) AND ( Groups_1.Name = 'Owner' ) AND (
Groups_1.Instance = main.id ) JOIN CachedGroupMembers CachedGroupMembers_2  ON (
CachedGroupMembers_2.Disabled = '0' ) AND ( CachedGroupMembers_2.GroupId = Groups_1.id )  WHERE ( (
CachedGroupMembers_2.MemberId = '22' )  OR  ( CachedGroupMembers_3.MemberId = '0' ) ) AND
(main.Catalog = '4') AND (main.Status != 'deleted') ' at
/usr/local/share/perl5/DBIx/SearchBuilder/Handle.pm line 599.
        DBIx::SearchBuilder::Handle::SimpleQuery(RT::Handle=HASH(0x8a09ae8), "SELECT COUNT(DISTINCT
main.id) FROM Assets main JOIN CachedGr"...) called at /usr/local/share/perl5/DBIx/SearchBuilder.pm
line 295
        DBIx::SearchBuilder::_DoCount(RT::Assets=HASH(0xa8943c0)) called at
/usr/local/rt4/lib/RT/SearchBuilder.pm line 993
        RT::SearchBuilder::_DoCount(RT::Assets=HASH(0xa8943c0)) called at
/usr/local/rt4/lib/RT/Assets.pm line 293
        RT::Assets::_DoCount(RT::Assets=HASH(0xa8943c0)) called at
/usr/local/share/perl5/DBIx/SearchBuilder.pm line 1471
        DBIx::SearchBuilder::Count(RT::Assets=HASH(0xa8943c0)) called at
/var/www/rt4/Asset/Search/index.html line 57
        HTML::Mason::Commands::__ANON__("!CF.{Asset Number}", "", "CF.{OS}", "", "CF.{Express
Service Code}", "", "Status", "", "CF.{Asset Number}", ...) called at
/usr/local/share/perl5/HTML/Mason/Component.pm line 135
        HTML::Mason::Component::run(HTML::Mason::Component::FileBased=HASH(0xa667330), "!CF.{Asset
Number}", "", "CF.{OS}", "", "CF.{Express Service Code}", "", "Status", "", ...) called at
/usr/local/share/perl5/HTML/Mason/Request.pm line 1302
        eval {...} called at /usr/local/share/perl5/HTML/Mason/Request.pm line 1292
        HTML::Mason::Request::comp(undef, undef, undef, "!CF.{Asset Number}", "", "CF.{OS}", "",
"CF.{Express Service Code}", "", ...) called at /usr/local/rt4/lib/RT/Interface/Web.pm line 696
        RT::Interface::Web::ShowRequestedPage(HASH(0xa88feb8)) called at
/usr/local/rt4/lib/RT/Interface/Web.pm line 375
        RT::Interface::Web::HandleRequest(HASH(0xa88feb8)) called at /var/www/rt4/autohandler line 53
        HTML::Mason::Commands::__ANON__("!CF.{Asset Number}", "", "CF.{OS}", "", "CF.{Express
Service Code}", "", "Status", "", "CF.{Type}", ...) called at
/usr/local/share/perl5/HTML/Mason/Component.pm line 135
        HTML::Mason::Component::run(HTML::Mason::Component::FileBased=HASH(0x8a46060), "!CF.{Asset
Number}", "", "CF.{OS}", "", "CF.{Express Service Code}", "", "Status", "", ...) called at
/usr/local/share/perl5/HTML/Mason/Request.pm line 1297
        eval {...} called at /usr/local/share/perl5/HTML/Mason/Request.pm line 1292
        HTML::Mason::Request::comp(undef, undef, undef, "!CF.{Asset Number}", "", "CF.{OS}", "",
"CF.{Express Service Code}", "", ...) called at /usr/local/share/perl5/HTML/Mason/Request.pm line 481
        eval {...} called at /usr/local/share/perl5/HTML/Mason/Request.pm line 481
        eval {...} called at /usr/local/share/perl5/HTML/Mason/Request.pm line 433
        HTML::Mason::Request::exec(RT::Interface::Web::Request=HASH(0xa609e38)) called at
/usr/local/share/perl5/HTML/Mason/PSGIHandler.pm line 96
        eval {...} called at /usr/local/share/perl5/HTML/Mason/PSGIHandler.pm line 96
        HTML::Mason::Request::PSGI::exec(RT::Interface::Web::Request=HASH(0xa609e38)) called at
/usr/local/share/perl5/HTML/Mason/Interp.pm line 342
        HTML::Mason::Interp::exec(undef, undef, "!CF.{Asset Number}", "", "CF.{OS}", "",
"CF.{Express Service Code}", "", "Status", ...) called at
/usr/local/share/perl5/HTML/Mason/PSGIHandler.pm line 59
        eval {...} called at /usr/local/share/perl5/HTML/Mason/PSGIHandler.pm line 59
        HTML::Mason::PSGIHandler::invoke_mason(HTML::Mason::PSGIHandler::Streamy=HASH(0x87e5298),
HASH(0xa88d0e0), HASH(0xa715e30)) called at /usr/local/share/perl5/HTML/Mason/PSGIHandler/Streamy.pm
line 52
        HTML::Mason::PSGIHandler::Streamy::__ANON__(CODE(0xa8941f8)) called at
/usr/local/share/perl5/Plack/Util.pm line 339
        Plack::Util::__ANON__(CODE(0xa51a8e8)) called at
/usr/local/share/perl5/Plack/Handler/FCGI.pm line 145
        Plack::Handler::FCGI::run(Plack::Handler::FCGI=HASH(0x8992168), CODE(0x8951758)) called at
/usr/local/share/perl5/Plack/Loader.pm line 84
        Plack::Loader::run(Plack::Loader=HASH(0x8951668), Plack::Handler::FCGI=HASH(0x8992168))
called at /usr/local/share/perl5/Plack/Runner.pm line 277
        Plack::Runner::run(RT::PlackRunner=HASH(0x87c6850)) called at
/usr/local/rt4/lib/RT/PlackRunner.pm line 141
        eval {...} called at /usr/local/rt4/lib/RT/PlackRunner.pm line 141
        RT::PlackRunner::run(RT::PlackRunner=HASH(0x87c6850)) called at
/usr/local/rt4/sbin/rt-server.fcgi line 162 (/usr/local/share/perl5/Carp.pm:169)

==> messages <==
Nov  3 10:36:26 marshal RT: [2409] RT::Handle=HASH(0x8a09ae8) couldn't execute the query 'SELECT
COUNT(DISTINCT main.id) FROM Assets main JOIN CachedGroupMembers CachedGroupMembers_3  ON (
CachedGroupMembers_3.Disabled = '0' ) AND ( CachedGroupMembers_3.GroupId = .id ) JOIN Groups
Groups_1  ON ( Groups_1.Domain = 'RT::Asset-Role' ) AND ( Groups_1.Name = 'Owner' ) AND (
Groups_1.Instance = main.id ) JOIN CachedGroupMembers CachedGroupMembers_2  ON (
CachedGroupMembers_2.Disabled = '0' ) AND ( CachedGroupMembers_2.GroupId = Groups_1.id )  WHERE ( (
CachedGroupMembers_2.MemberId = '22' )  OR  ( CachedGroupMembers_3.MemberId = '0' ) ) AND
(main.Catalog = '4') AND (main.Status != 'deleted') ' at
/usr/local/share/perl5/DBIx/SearchBuilder/Handle.pm line
599.#012#011DBIx::SearchBuilder::Handle::SimpleQuery(RT::Handle=HASH(0x8a09ae8), "SELECT
COUNT(DISTINCT main.id) FROM Assets main JOIN CachedGr"...) called at
/usr/local/share/perl5/DBIx/SearchBuilder.pm line
295#012#011DBIx::SearchBuilder::_DoCount(RT::Assets=HASH(0xa8943c0)) called at
/usr/local/rt4/lib/RT/SearchBuilder.pm line
993#012#011RT::SearchBuilder::_DoCount(RT::Assets=HASH(0xa8943c0)) called at
/usr/local/rt4/lib/RT/Assets.pm line 293#012#011RT::Assets::_DoCount(RT::Assets=HASH(0xa8943c0))
called at /usr/local/share/perl5/DBIx/SearchBuilder.pm line
1471#012#011DBIx::SearchBuilder::Count(RT::Assets=HASH(0xa8943c0)) called at
/var/www/rt4/Asset/Search/index.html line 57#012#011HTML::Mason::Commands::__ANON__("!CF.{Asset
Number}", "", "CF.{OS}", "", "CF.{Express Service Code}", "", "Status", "", "CF.{Asset Number}",
...) called at /usr/local/share/perl5/HTML/Mason/Component.pm line
135#012#011HTML::Mason::Component::run(HTML::Mason::Component::FileBased=HASH(0xa667330),
"!CF.{Asset Number}", "", "CF.{OS}", "", "CF.{Express Service Code}", "", "Status", "", ...) called
at /usr/local/share/perl5/HTML/Mason/Request.pm line 1302#012#011eval {...} called at
/usr/local/share/perl5/HTML/Mason/Request.pm line 1292#012#011HTML::Mason::Request::comp(undef,
undef, undef, "!C

==> httpd/error_log <==
[2409] [Wed Nov  2 23:36:26 2016] [warning]: Use of uninitialized value $num in numeric lt (<) at
/usr/local/share/perl5/Locale/Maketext.pm line 79. (/usr/local/share/perl5/Locale/Maketext.pm:79)

==> messages <==
Nov  3 10:36:26 marshal RT: [2409] Use of uninitialized value $num in numeric lt (<) at
/usr/local/share/perl5/Locale/Maketext.pm line 79.

==> httpd/error_log <==
[2409] [Wed Nov  2 23:36:26 2016] [warning]: Use of uninitialized value $num in numeric gt (>) at
/usr/local/share/perl5/Locale/Maketext.pm line 79. (/usr/local/share/perl5/Locale/Maketext.pm:79)

==> messages <==
Nov  3 10:36:26 marshal RT: [2409] Use of uninitialized value $num in numeric gt (>) at
/usr/local/share/perl5/Locale/Maketext.pm line 79.

==> httpd/error_log <==
[2409] [Wed Nov  2 23:36:26 2016] [warning]: Use of uninitialized value $num in int at
/usr/local/share/perl5/Locale/Maketext.pm line 79. (/usr/local/share/perl5/Locale/Maketext.pm:79)

==> messages <==
Nov  3 10:36:26 marshal RT: [2409] Use of uninitialized value $num in int at
/usr/local/share/perl5/Locale/Maketext.pm line 79.

==> httpd/error_log <==
[2409] [Wed Nov  2 23:36:26 2016] [warning]: Use of uninitialized value $num in numeric eq (==) at
/usr/local/share/perl5/Locale/Maketext.pm line 79. (/usr/local/share/perl5/Locale/Maketext.pm:79)

==> messages <==
Nov  3 10:36:26 marshal RT: [2409] Use of uninitialized value $num in numeric eq (==) at
/usr/local/share/perl5/Locale/Maketext.pm line 79.

==> httpd/error_log <==
[2409] [Wed Nov  2 23:36:26 2016] [warning]: Use of uninitialized value $num in numeric eq (==) at
/usr/local/share/perl5/Locale/Maketext.pm line 64. (/usr/local/share/perl5/Locale/Maketext.pm:64)

==> messages <==
Nov  3 10:36:26 marshal RT: [2409] Use of uninitialized value $num in numeric eq (==) at
/usr/local/share/perl5/Locale/Maketext.pm line 64.

==> httpd/error_log <==
[2409] [Wed Nov  2 23:36:26 2016] [warning]: DBD::mysql::st execute failed: You have an error in
your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax
to use near ') JOIN Groups Groups_1  ON ( Groups_1.Domain = 'RT::Asset-Role' ) AND ( Groups_1' at
line 1 at /usr/local/share/perl5/DBIx/SearchBuilder/Handle.pm line 586.
(/usr/local/share/perl5/DBIx/SearchBuilder/Handle.pm:586)

==> messages <==
Nov  3 10:36:26 marshal RT: [2409] DBD::mysql::st execute failed: You have an error in your SQL
syntax; check the manual that corresponds to your MySQL server version for the right syntax to use
near ') JOIN Groups Groups_1  ON ( Groups_1.Domain = 'RT::Asset-Role' ) AND ( Groups_1' at line 1 at
/usr/local/share/perl5/DBIx/SearchBuilder/Handle.pm line 586.

==> httpd/error_log <==
[2409] [Wed Nov  2 23:36:26 2016] [warning]: RT::Handle=HASH(0x8a09ae8) couldn't execute the query
'SELECT COUNT(DISTINCT main.id) FROM Assets main JOIN CachedGroupMembers CachedGroupMembers_3  ON (
CachedGroupMembers_3.Disabled = '0' ) AND ( CachedGroupMembers_3.GroupId = .id ) JOIN Groups
Groups_1  ON ( Groups_1.Domain = 'RT::Asset-Role' ) AND ( Groups_1.Name = 'Owner' ) AND (
Groups_1.Instance = main.id ) JOIN CachedGroupMembers CachedGroupMembers_2  ON (
CachedGroupMembers_2.Disabled = '0' ) AND ( CachedGroupMembers_2.GroupId = Groups_1.id )  WHERE ( (
CachedGroupMembers_2.MemberId = '22' )  OR  ( CachedGroupMembers_3.MemberId = '0' ) ) AND
(main.Catalog = '4') AND (main.Status != 'deleted' OR main.Status != 'deleted') ' at
/usr/local/share/perl5/DBIx/SearchBuilder/Handle.pm line 599.
        DBIx::SearchBuilder::Handle::SimpleQuery(RT::Handle=HASH(0x8a09ae8), "SELECT COUNT(DISTINCT
main.id) FROM Assets main JOIN CachedGr"...) called at /usr/local/share/perl5/DBIx/SearchBuilder.pm
line 295
        DBIx::SearchBuilder::_DoCount(RT::Assets=HASH(0xa8943c0), 1) called at
/usr/local/rt4/lib/RT/SearchBuilder.pm line 993
        RT::SearchBuilder::_DoCount(RT::Assets=HASH(0xa8943c0), 1) called at
/usr/local/rt4/lib/RT/Assets.pm line 293
        RT::Assets::_DoCount(RT::Assets=HASH(0xa8943c0), 1) called at
/usr/local/share/perl5/DBIx/SearchBuilder.pm line 1525
        DBIx::SearchBuilder::CountAll(RT::Assets=HASH(0xa8943c0)) called at
/var/www/rt4/Elements/CollectionList line 54
        HTML::Mason::Commands::__ANON__("Rows", 50, "Catalog", 4, "Format", "\x{a}    '<a
href=\"__WebHomePath__/Asset/Display.html?id=__id__\">"..., "Order", "ASC", "PassArguments", ...)
called at /usr/local/share/perl5/HTML/Mason/Component.pm line 135
        HTML::Mason::Component::run(HTML::Mason::Component::FileBased=HASH(0x9087630), "Rows", 50,
"Catalog", 4, "Format", "\x{a}    '<a href=\"__WebHomePath__/Asset/Display.html?id=__id__\">"...,
"Order", "ASC", ...) called at /usr/local/share/perl5/HTML/Mason/Request.pm line 1302
        eval {...} called at /usr/local/share/perl5/HTML/Mason/Request.pm line 1292
        HTML::Mason::Request::comp(undef, undef, "Rows", 50, "Catalog", 4, "Format", "\x{a}    '<a
href=\"__WebHomePath__/Asset/Display.html?id=__id__\">"..., "Order", ...) called at
/var/www/rt4/Asset/Search/index.html line 66
        HTML::Mason::Commands::__ANON__("!CF.{Asset Number}", "", "CF.{OS}", "", "CF.{Express
Service Code}", "", "Status", "", "CF.{Asset Number}", ...) called at
/usr/local/share/perl5/HTML/Mason/Component.pm line 135
        HTML::Mason::Component::run(HTML::Mason::Component::FileBased=HASH(0xa667330), "!CF.{Asset
Number}", "", "CF.{OS}", "", "CF.{Express Service Code}", "", "Status", "", ...) called at
/usr/local/share/perl5/HTML/Mason/Request.pm line 1302
        eval {...} called at /usr/local/share/perl5/HTML/Mason/Request.pm line 1292
        HTML::Mason::Request::comp(undef, undef, undef, "!CF.{Asset Number}", "", "CF.{OS}", "",
"CF.{Express Service Code}", "", ...) called at /usr/local/rt4/lib/RT/Interface/Web.pm line 696
        RT::Interface::Web::ShowRequestedPage(HASH(0xa88feb8)) called at
/usr/local/rt4/lib/RT/Interface/Web.pm line 375
        RT::Interface::Web::HandleRequest(HASH(0xa88feb8)) called at /var/www/rt4/autohandler line 53
        HTML::Mason::Commands::__ANON__("!CF.{Asset Number}", "", "CF.{OS}", "", "CF.{Express
Service Code}", "", "Status", "", "CF.{Type}", ...) called at
/usr/local/share/perl5/HTML/Mason/Component.pm line 135
        HTML::Mason::Component::run(HTML::Mason::Component::FileBased=HASH(0x8a46060), "!CF.{Asset
Number}", "", "CF.{OS}", "", "CF.{Express Service Code}", "", "Status", "", ...) called at
/usr/local/share/perl5/HTML/Mason/Request.pm line 1297
        eval {...} called at /usr/local/share/perl5/HTML/Mason/Request.pm line 1292
        HTML::Mason::Request::comp(undef, undef, undef, "!CF.{Asset Number}", "", "CF.{OS}", "",
"CF.{Express Service Code}", "", ...) called at /usr/local/share/perl5/HTML/Mason/Request.pm line 481
        eval {...} called at /usr/local/share/perl5/HTML/Mason/Request.pm line 481
        eval {...} called at /usr/local/share/perl5/HTML/Mason/Request.pm line 433
        HTML::Mason::Request::exec(RT::Interface::Web::Request=HASH(0xa609e38)) called at
/usr/local/share/perl5/HTML/Mason/PSGIHandler.pm line 96
        eval {...} called at /usr/local/share/perl5/HTML/Mason/PSGIHandler.pm line 96
        HTML::Mason::Request::PSGI::exec(RT::Interface::Web::Request=HASH(0xa609e38)) called at
/usr/local/share/perl5/HTML/Mason/Interp.pm line 342
        HTML::Mason::Interp::exec(undef, undef, "!CF.{Asset Number}", "", "CF.{OS}", "",
"CF.{Express Service Code}", "", "Status", ...) called at
/usr/local/share/perl5/HTML/Mason/PSGIHandler.pm line 59
        eval {...} called at /usr/local/share/perl5/HTML/Mason/PSGIHandler.pm line 59
        HTML::Mason::PSGIHandler::invoke_mason(HTML::Mason::PSGIHandler::Streamy=HASH(0x87e5298),
HASH(0xa88d0e0), HASH(0xa715e30)) called at /usr/local/share/perl5/HTML/Mason/PSGIHandler/Streamy.pm
line 52
        HTML::Mason::PSGIHandler::Streamy::__ANON__(CODE(0xa8941f8)) called at
/usr/local/share/perl5/Plack/Util.pm line 339
        Plack::Util::__ANON__(CODE(0xa51a8e8)) called at
/usr/local/share/perl5/Plack/Handler/FCGI.pm line 145
        Plack::Handler::FCGI::run(Plack::Handler::FCGI=HASH(0x8992168), CODE(0x8951758)) called at
/usr/local/share/perl5/Plack/Loader.pm line 84
        Plack::Loader::run(Plack::Loader=HASH(0x8951668), Plack::Handler::FCGI=HASH(0x8992168))
called at /usr/local/share/perl5/Plack/Runner.pm line 277
        Plack::Runner::run(RT::PlackRunner=HASH(0x87c6850)) called at
/usr/local/rt4/lib/RT/PlackRunner.pm line 141
        eval {...} called at /usr/local/rt4/lib/RT/PlackRunner.pm line 141
        RT::PlackRunner::run(RT::PlackRunner=HASH(0x87c6850)) called at
/usr/local/rt4/sbin/rt-server.fcgi line 162 (/usr/local/share/perl5/Carp.pm:169)

==> messages <==
Nov  3 10:36:26 marshal RT: [2409] RT::Handle=HASH(0x8a09ae8) couldn't execute the query 'SELECT
COUNT(DISTINCT main.id) FROM Assets main JOIN CachedGroupMembers CachedGroupMembers_3  ON (
CachedGroupMembers_3.Disabled = '0' ) AND ( CachedGroupMembers_3.GroupId = .id ) JOIN Groups
Groups_1  ON ( Groups_1.Domain = 'RT::Asset-Role' ) AND ( Groups_1.Name = 'Owner' ) AND (
Groups_1.Instance = main.id ) JOIN CachedGroupMembers CachedGroupMembers_2  ON (
CachedGroupMembers_2.Disabled = '0' ) AND ( CachedGroupMembers_2.GroupId = Groups_1.id )  WHERE ( (
CachedGroupMembers_2.MemberId = '22' )  OR  ( CachedGroupMembers_3.MemberId = '0' ) ) AND
(main.Catalog = '4') AND (main.Status != 'deleted' OR main.Status != 'deleted') ' at
/usr/local/share/perl5/DBIx/SearchBuilder/Handle.pm line
599.#012#011DBIx::SearchBuilder::Handle::SimpleQuery(RT::Handle=HASH(0x8a09ae8), "SELECT
COUNT(DISTINCT main.id) FROM Assets main JOIN CachedGr"...) called at
/usr/local/share/perl5/DBIx/SearchBuilder.pm line
295#012#011DBIx::SearchBuilder::_DoCount(RT::Assets=HASH(0xa8943c0), 1) called at
/usr/local/rt4/lib/RT/SearchBuilder.pm line
993#012#011RT::SearchBuilder::_DoCount(RT::Assets=HASH(0xa8943c0), 1) called at
/usr/local/rt4/lib/RT/Assets.pm line 293#012#011RT::Assets::_DoCount(RT::Assets=HASH(0xa8943c0), 1)
called at /usr/local/share/perl5/DBIx/SearchBuilder.pm line
1525#012#011DBIx::SearchBuilder::CountAll(RT::Assets=HASH(0xa8943c0)) called at
/var/www/rt4/Elements/CollectionList line 54#012#011HTML::Mason::Commands::__ANON__("Rows", 50,
"Catalog", 4, "Format", "\x{a}    '<a href=\"__WebHomePath__/Asset/Display.html?id=__id__\">"...,
"Order", "ASC", "PassArguments", ...) called at /usr/local/share/perl5/HTML/Mason/Component.pm line
135#012#011HTML::Mason::Component::run(HTML::Mason::Component::FileBased=HASH(0x9087630), "Rows",
50, "Catalog", 4, "Format", "\x{a}    '<a
href=\"__WebHomePath__/Asset/Display.html?id=__id__\">"..., "Order", "ASC", ...) called at
/usr/local/share/perl5/HTML/Mason/Request.pm line 1302#012#011eval {...} called at /
Nov  3 10:36:26 marshal RT: [2409] DBD::mysql::st execute failed: You have an error in your SQL
syntax; check the manual that corresponds to your MySQL server version for the right syntax to use
near ') JOIN Groups Groups_1  ON ( Groups_1.Domain = 'RT::Asset-Role' ) AND ( Groups_1' at line 1 at
/usr/local/share/perl5/DBIx/SearchBuilder/Handle.pm line 586.

==> httpd/error_log <==
[2409] [Wed Nov  2 23:36:26 2016] [warning]: DBD::mysql::st execute failed: You have an error in
your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax
to use near ') JOIN Groups Groups_1  ON ( Groups_1.Domain = 'RT::Asset-Role' ) AND ( Groups_1' at
line 1 at /usr/local/share/perl5/DBIx/SearchBuilder/Handle.pm line 586.
(/usr/local/share/perl5/DBIx/SearchBuilder/Handle.pm:586)

==> messages <==

==> httpd/error_log <==
[2409] [Wed Nov  2 23:36:26 2016] [warning]: RT::Handle=HASH(0x8a09ae8) couldn't execute the query
'SELECT COUNT(DISTINCT main.id) FROM Assets main JOIN CachedGroupMembers CachedGroupMembers_3  ON (
CachedGroupMembers_3.Disabled = '0' ) AND ( CachedGroupMembers_3.GroupId = .id ) JOIN Groups
Groups_1  ON ( Groups_1.Domain = 'RT::Asset-Role' ) AND ( Groups_1.Name = 'Owner' ) AND (
Groups_1.Instance = main.id ) JOIN CachedGroupMembers CachedGroupMembers_2  ON (
CachedGroupMembers_2.Disabled = '0' ) AND ( CachedGroupMembers_2.GroupId = Groups_1.id )  WHERE ( (
CachedGroupMembers_2.MemberId = '22' )  OR  ( CachedGroupMembers_3.MemberId = '0' ) ) AND
(main.Catalog = '4') AND (main.Status != 'deleted' OR main.Status != 'deleted' OR main.Status !=
'deleted') ' at /usr/local/share/perl5/DBIx/SearchBuilder/Handle.pm line 599.
        DBIx::SearchBuilder::Handle::SimpleQuery(RT::Handle=HASH(0x8a09ae8), "SELECT COUNT(DISTINCT
main.id) FROM Assets main JOIN CachedGr"...) called at /usr/local/share/perl5/DBIx/SearchBuilder.pm
line 295
        DBIx::SearchBuilder::_DoCount(RT::Assets=HASH(0xa8943c0)) called at
/usr/local/rt4/lib/RT/SearchBuilder.pm line 993
        RT::SearchBuilder::_DoCount(RT::Assets=HASH(0xa8943c0)) called at
/usr/local/rt4/lib/RT/Assets.pm line 293
        RT::Assets::_DoCount(RT::Assets=HASH(0xa8943c0)) called at
/usr/local/share/perl5/DBIx/SearchBuilder.pm line 1471
        DBIx::SearchBuilder::Count(RT::Assets=HASH(0xa8943c0)) called at
/var/www/rt4/Asset/Search/index.html line 71
        HTML::Mason::Commands::__ANON__("!CF.{Asset Number}", "", "CF.{OS}", "", "CF.{Express
Service Code}", "", "Status", "", "CF.{Asset Number}", ...) called at
/usr/local/share/perl5/HTML/Mason/Component.pm line 135
        HTML::Mason::Component::run(HTML::Mason::Component::FileBased=HASH(0xa667330), "!CF.{Asset
Number}", "", "CF.{OS}", "", "CF.{Express Service Code}", "", "Status", "", ...) called at
/usr/local/share/perl5/HTML/Mason/Request.pm line 1302
        eval {...} called at /usr/local/share/perl5/HTML/Mason/Request.pm line 1292
        HTML::Mason::Request::comp(undef, undef, undef, "!CF.{Asset Number}", "", "CF.{OS}", "",
"CF.{Express Service Code}", "", ...) called at /usr/local/rt4/lib/RT/Interface/Web.pm line 696
        RT::Interface::Web::ShowRequestedPage(HASH(0xa88feb8)) called at
/usr/local/rt4/lib/RT/Interface/Web.pm line 375
        RT::Interface::Web::HandleRequest(HASH(0xa88feb8)) called at /var/www/rt4/autohandler line 53
        HTML::Mason::Commands::__ANON__("!CF.{Asset Number}", "", "CF.{OS}", "", "CF.{Express
Service Code}", "", "Status", "", "CF.{Type}", ...) called at
/usr/local/share/perl5/HTML/Mason/Component.pm line 135
        HTML::Mason::Component::run(HTML::Mason::Component::FileBased=HASH(0x8a46060), "!CF.{Asset
Number}", "", "CF.{OS}", "", "CF.{Express Service Code}", "", "Status", "", ...) called at
/usr/local/share/perl5/HTML/Mason/Request.pm line 1297
        eval {...} called at /usr/local/share/perl5/HTML/Mason/Request.pm line 1292
        HTML::Mason::Request::comp(undef, undef, undef, "!CF.{Asset Number}", "", "CF.{OS}", "",
"CF.{Express Service Code}", "", ...) called at /usr/local/share/perl5/HTML/Mason/Request.pm line 481
        eval {...} called at /usr/local/share/perl5/HTML/Mason/Request.pm line 481
        eval {...} called at /usr/local/share/perl5/HTML/Mason/Request.pm line 433
        HTML::Mason::Request::exec(RT::Interface::Web::Request=HASH(0xa609e38)) called at
/usr/local/share/perl5/HTML/Mason/PSGIHandler.pm line 96
        eval {...} called at /usr/local/share/perl5/HTML/Mason/PSGIHandler.pm line 96
        HTML::Mason::Request::PSGI::exec(RT::Interface::Web::Request=HASH(0xa609e38)) called at
/usr/local/share/perl5/HTML/Mason/Interp.pm line 342
        HTML::Mason::Interp::exec(undef, undef, "!CF.{Asset Number}", "", "CF.{OS}", "",
"CF.{Express Service Code}", "", "Status", ...) called at
/usr/local/share/perl5/HTML/Mason/PSGIHandler.pm line 59
        eval {...} called at /usr/local/share/perl5/HTML/Mason/PSGIHandler.pm line 59
        HTML::Mason::PSGIHandler::invoke_mason(HTML::Mason::PSGIHandler::Streamy=HASH(0x87e5298),
HASH(0xa88d0e0), HASH(0xa715e30)) called at /usr/local/share/perl5/HTML/Mason/PSGIHandler/Streamy.pm
line 52
        HTML::Mason::PSGIHandler::Streamy::__ANON__(CODE(0xa8941f8)) called at
/usr/local/share/perl5/Plack/Util.pm line 339
        Plack::Util::__ANON__(CODE(0xa51a8e8)) called at
/usr/local/share/perl5/Plack/Handler/FCGI.pm line 145
        Plack::Handler::FCGI::run(Plack::Handler::FCGI=HASH(0x8992168), CODE(0x8951758)) called at
/usr/local/share/perl5/Plack/Loader.pm line 84
        Plack::Loader::run(Plack::Loader=HASH(0x8951668), Plack::Handler::FCGI=HASH(0x8992168))
called at /usr/local/share/perl5/Plack/Runner.pm line 277
        Plack::Runner::run(RT::PlackRunner=HASH(0x87c6850)) called at
/usr/local/rt4/lib/RT/PlackRunner.pm line 141
        eval {...} called at /usr/local/rt4/lib/RT/PlackRunner.pm line 141
        RT::PlackRunner::run(RT::PlackRunner=HASH(0x87c6850)) called at
/usr/local/rt4/sbin/rt-server.fcgi line 162 (/usr/local/share/perl5/Carp.pm:169)

==> messages <==
Nov  3 10:36:26 marshal RT: [2409] RT::Handle=HASH(0x8a09ae8) couldn't execute the query 'SELECT
COUNT(DISTINCT main.id) FROM Assets main JOIN CachedGroupMembers CachedGroupMembers_3  ON (
CachedGroupMembers_3.Disabled = '0' ) AND ( CachedGroupMembers_3.GroupId = .id ) JOIN Groups
Groups_1  ON ( Groups_1.Domain = 'RT::Asset-Role' ) AND ( Groups_1.Name = 'Owner' ) AND (
Groups_1.Instance = main.id ) JOIN CachedGroupMembers CachedGroupMembers_2  ON (
CachedGroupMembers_2.Disabled = '0' ) AND ( CachedGroupMembers_2.GroupId = Groups_1.id )  WHERE ( (
CachedGroupMembers_2.MemberId = '22' )  OR  ( CachedGroupMembers_3.MemberId = '0' ) ) AND
(main.Catalog = '4') AND (main.Status != 'deleted' OR main.Status != 'deleted' OR main.Status !=
'deleted') ' at /usr/local/share/perl5/DBIx/SearchBuilder/Handle.pm line
599.#012#011DBIx::SearchBuilder::Handle::SimpleQuery(RT::Handle=HASH(0x8a09ae8), "SELECT
COUNT(DISTINCT main.id) FROM Assets main JOIN CachedGr"...) called at
/usr/local/share/perl5/DBIx/SearchBuilder.pm line
295#012#011DBIx::SearchBuilder::_DoCount(RT::Assets=HASH(0xa8943c0)) called at
/usr/local/rt4/lib/RT/SearchBuilder.pm line
993#012#011RT::SearchBuilder::_DoCount(RT::Assets=HASH(0xa8943c0)) called at
/usr/local/rt4/lib/RT/Assets.pm line 293#012#011RT::Assets::_DoCount(RT::Assets=HASH(0xa8943c0))
called at /usr/local/share/perl5/DBIx/SearchBuilder.pm line
1471#012#011DBIx::SearchBuilder::Count(RT::Assets=HASH(0xa8943c0)) called at
/var/www/rt4/Asset/Search/index.html line 71#012#011HTML::Mason::Commands::__ANON__("!CF.{Asset
Number}", "", "CF.{OS}", "", "CF.{Express Service Code}", "", "Status", "", "CF.{Asset Number}",
...) called at /usr/local/share/perl5/HTML/Mason/Component.pm line
135#012#011HTML::Mason::Component::run(HTML::Mason::Component::FileBased=HASH(0xa667330),
"!CF.{Asset Number}", "", "CF.{OS}", "", "CF.{Express Service Code}", "", "Status", "", ...) called
at /usr/local/share/perl5/HTML/Mason/Request.pm line 1302#012#011eval {...} called at
/usr/local/share/perl5/HTML/Mason/Request.pm line 1292#012

==> httpd/rt4.motec.com.au-ssl_access_log <==
192.168.0.74 - - [03/Nov/2016:10:36:26 +1100] "GET
/Asset/Search/index.html?Catalog=4&Status=&Name=&%21Name=&Description=&%21Description=&Role.Owner=tom.robinson%40motec.com.au&%21Role.Owner=&Role.HeldBy=&%21Role.HeldBy=&Role.Contact=&%21Role.Contact=&SearchAssets=Search&CF.%7BAsset+Number%7D=&%21CF.%7BAsset+Number%7D=&CF.%7BType%7D=&%21CF.%7BType%7D=&CF.%7BService+Tag%7D=&%21CF.%7BService+Tag%7D=&CF.%7BExpress+Service+Code%7D=&%21CF.%7BExpress+Service+Code%7D=&CF.%7BSerial+Number%7D=&%21CF.%7BSerial+Number%7D=&CF.%7BManufacturer%7D=&%21CF.%7BManufacturer%7D=&CF.%7BModel+Type%7D=&%21CF.%7BModel+Type%7D=&CF.%7BModel+Number%7D=&%21CF.%7BModel+Number%7D=&CF.%7BPart+Number%7D=&%21CF.%7BPart+Number%7D=&CF.%7BShip+Date%7D=&%21CF.%7BShip+Date%7D=&CF.%7BWarranty+End%7D=&%21CF.%7BWarranty+End%7D=&CF.%7BLocation%7D=&%21CF.%7BLocation%7D=&CF.%7BSoftware%7D=&%21CF.%7BSoftware%7D=&CF.%7BOS%7D=&%21CF.%7BOS%7D=&CF.%7BMAC+Address%7D=&%21CF.%7BMAC+Address%7D=&CF.%7BMAC+Address+Wifi%7D=&%21CF.%7BMAC+Address+Wifi%7D=&CF.%7BNotes%7D=&%21CF.%7BNotes%7D=&CF.%7BAttachments%7D=&%21CF.%7BAttachments%7D=
HTTP/1.1" 200 52378



-- 

Tom Robinson
IT Manager/System Administrator

MoTeC Pty Ltd

121 Merrindale Drive
Croydon South
3136 Victoria
Australia

T: +61 3 9761 5050
F: +61 3 9761 5051
E: tom.robinson at motec.com.au

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