[rt-users] Exporting Data From RT

[Matt Zagrabelny]

Hey Eddie,

You can get spreadsheet (TSV) representation of ticket search results -
which could include CFs. I'm not sure about the transaction (txn) history.

Perhaps via REST?

I'm guessing that there isn't an *easy* way to get all that.

-m

On Wed, Nov 23, 2016 at 9:05 AM, Eddie Jones <ejones at eastontelecom.com>
wrote:

> *From:* Eddie Jones [mailto:ejones at eastontelecom.com]
> *Sent:* Wednesday, November 23, 2016 9:55 AM
> *To:* 'rt-users at lists.bestpractical.com'
> *Subject:* Exporting Data From RT
>
>
>
> Hello,
>
>
>
> I need to export data from RT, including all ticket information (comments,
> custom field values, etc.).  Is there an easy way to do that?
>
>
>
> Thanks,
>
>
>
> Eddie Jones
>
> Systems Administrator
>
> Easton Telecom Services
>
> www.eastontelecom.com
>
> 330-659-6700  x234
>
>
>
> [image: logo]
>
>
>
> ---------
> RT 4.4 and RTIR training sessions, and a new workshop day!
> https://bestpractical.com/training
> * Los Angeles - January 9-11 2017
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20161123/fb500ab5/attachment.htm>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image001.png
Type: image/png
Size: 20866 bytes
Desc: not available
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20161123/fb500ab5/attachment.png>