[rt-users] "Uncheck boxes to disable notifications"

Reinhold Pescoller reinhold at aiding.it
Tue Oct 4 16:44:10 EDT 2016


Hi,

I have this trouble. On resolving a ticket sometimes I don't want to 
notify the requestor. So I uncheck the box "Uncheck boxes to disable 
notifications" but the notification is send although.

I noticed that when I reply to a ticket It works correctly. When I 
uncheck the box the notification is not send.

Is it a bug or I miss some configuration?

thanks in advance



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