[rt-users] RT::User::ExternalAuthId Unimplemented in RT::Record

[Daniel Burchfield]

I also has not imported my groups.


  Daniel Burchfield - Senior IT Systems Administrator
   1590 University Avenue  Dubuque, IA 52001
   Office 563-588-8748 ext. 1001  Toll Free 888-884-6331 ext. 1001
   Office (direct): 563-293-8060  Mobile 563-564-7074




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-----Original Message-----
From: Daniel Burchfield 
Sent: Tuesday, February 7, 2017 9:15 AM
To: 'Alex Vandiver' <alex at chmrr.net>
Cc: rt-users at lists.bestpractical.com
Subject: RE: [rt-users] RT::User::ExternalAuthId Unimplemented in RT::Record

That got rid of the error. Thanks. 

Now I am having trouble getting RT to check active directory for passwords. Is there something else I need to add to my config?



Plugin('RT::Extension::LDAPImport');
Plugin('RT::Authen::ExternalAuth');

# Uncomment for debug
#Set($LogToSyslog, 'debug');

Set( $CommentAddress, 'ithelpdesk at mydomain.com' ); Set( $CorrespondAddress, 'ithelpdesk@ mydomain.com' );

Set( $DatabaseHost, 'localhost' );
Set( $DatabaseName, 'rt4' );
Set( $DatabasePassword, 'password' );
Set( $DatabasePort, '' );
Set( $DatabaseType, 'mysql' );
Set( $DatabaseUser, 'srv_rtir' );

Set( $Organization, '' );
Set( $OwnerEmail, 'ithelpdesk@ mydomain.com' ); Set( $SendmailPath, '/usr/sbin/sendmail' ); Set( $WebDomain, 'tracker. mydomain.local' ); Set( $WebPort, '8080' ); Set( $rtname, 'Medone-Tracker' );

# to fix that annoying error that the sites dont match Set(@ReferrerWhitelist, qw(tracker. mydomain.local:8080));

# LDAP Authentication
Set( @Plugins, qw(RT::Extension::LDAPImport)); Set( @Plugins, qw(RT::Authen::ExternalAuth));

# LDAP user import
Set($LDAPHost,' mydomain.local');
Set($LDAPUser, ' mydomain \LDAPUser');
Set($LDAPPassword, 'password');
Set($LDAPBase, 'CN=Users,DC= mydomain,DC=local'); Set($LDAPFilter, '(&(objectCategory=person))');

Set($LDAPMapping, {

        Name            => 'sAMAccountName',

        EmailAddress    => 'mail',

        Organization    => 'department',

        RealName        => 'cn',

        NickName        => 'givenName',

        Gecos           => 'sAMAccountName',

        WorkPhone       => 'telephoneNumber',

        MobilePhone     => 'mobile',

        Address1        => 'streetAddress',

        City            => 'l',

        State           => 'st',

        Zip             => 'postalCode',

        Country         => 'co'
});

Set($LDAPCreatePrivileged, 1);
Set($LDAPUpdateUsers, 1);

## LDAP GROUP IMPORT AND MAPPINGS

Set($LDAPGroupMapping, {Name                    => 'cn',

                        Member_Attr             => 'member',

                        Member_Attr_Value       => 'dn'});



#OU/basedn location of groups

Set($LDAPGroupBase, 'ou=users,dc= mydomain,dc=local');



# LDAP GROUP FILTERING

Set($LDAPGroupFilter, '(|(cn=Domain Users)(cn=Technical Operations)(cn=Management))');


## LDAP Authentication

# Use the below LDAP source for both authentication, as well as user

    # information

    Set( $ExternalAuthPriority, ["My_LDAP"] );

    Set( $ExternalInfoPriority, ["My_LDAP"] );

    # Make users created from LDAP Privileged

    Set( $UserAutocreateDefaultsOnLogin, { Privileged => 1 } );



    # Users should still be autocreated by RT as internal users if they

    # fail to exist in an external service; this is so requestors (who

    # are not in LDAP) can still be created when they email in.

    Set($AutoCreateNonExternalUsers, 1);



    # Minimal LDAP configuration; see RT::Authen::ExternalAuth::LDAP for

    # further details and examples

    Set($ExternalSettings, {

        'My_LDAP'       =>  {

            'type'             =>  'ldap',

            'server'           =>  '10.0.2.10',

            # By not passing 'user' and 'pass' we are using an anonymous

            # bind, which some servers to not allow

            'base'             =>  'ou=Users,dc= mydomain,dc=local',

            'filter'           =>  '(objectClass=inetOrgPerson)',

            # Users are allowed to log in via email address or account

            # name

            'attr_match_list'  => [

                'Name',

                'EmailAddress',

            ],

            # Import the following properties of the user from LDAP upon

          # login

            'attr_map' => {

                'Name'         => 'sAMAccountName',

                'EmailAddress' => 'mail',

                'RealName'     => 'cn',

                'WorkPhone'    => 'telephoneNumber',

                'Address1'     => 'streetAddress',

                'City'         => 'l',

                'State'        => 'st',

                'Zip'          => 'postalCode',

                'Country'      => 'co',

            },

        },

    } );

1;










  Daniel Burchfield - Senior IT Systems Administrator
   1590 University Avenue  Dubuque, IA 52001
   Office 563-588-8748 ext. 1001  Toll Free 888-884-6331 ext. 1001
   Office (direct): 563-293-8060  Mobile 563-564-7074




The information contained in this message is confidential and intended for the addressee only.  If you have received this message in error, or there are any problems, please notify the sender immediately.  The unauthorized use, disclosure, copying or alteration of this message is strictly forbidden.


-----Original Message-----
From: Alex Vandiver [mailto:alex at chmrr.net]
Sent: Thursday, February 2, 2017 11:16 PM
To: Daniel Burchfield <dburchfield at medonehs.com>
Cc: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] RT::User::ExternalAuthId Unimplemented in RT::Record

On Thu, 2 Feb 2017 19:59:47 +0000
Daniel Burchfield <dburchfield at medonehs.com> wrote: 
> I am trying to get RT to pull in users from my local active directory 
> and use AD for auth. Meaning when I change a user's password in AD it 
> should reflect the change in RT. I'm running RT 4.4.1. Currently, when 
> I run the import  I get the following error:
>
> Set($LDAPMapping, {
>         Name            => 'sAMAccountName',
>         EmailAddress    => 'mail',
>         Organization    => 'department',
>         RealName        => 'cn',
>         NickName        => 'givenName',
>         ExternalAuthId  => 'sAMAccountName',

This is the culprit line -- this column was removed in RT 4.4.  Remove this line from your configuration, and it should resolve the issue.
 - Alex