[rt-users] How to delete Ticket

[Jonathan Sheehy]

We are having an issue where RT is looping a ticket every few seconds causing an NDR bomb to our Exchange system.  What is the process for permanently removing a ticket or series of tickets.  We have a Postgres db....

Jonathan Sheehy
Exchange Administrator
________________________________

PRG Secaucus
A Division of Production Resource Group
915 Secaucus Rd.
Secaucus, NJ 07094
201-758-4262 phone
908-902-0660 cell
jsheehy at prg.com<mailto:jsheehy at prg.com>
www.prg.com<http://www.prg.com/>

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