Thanks jesse...
I have 2 question, please spare some time & answer them...

1. I want to change the look & feel of the web pages generated by the CGI ( webrt.cgi & queue owner's page where he send the reply).
The CGI file is encoded, please tell me which file to change to change the look & feel. & how to encode (compile ) it again.

2.If someone request a help, written as HTML email from O/Express I get all MIME type info and HTML coding. How do i get rid of this.
Also with every message a headre is displayed, like RETURN PATH, MESSAGE ID etc.
I donot want to see this also, how can this be implemented.

Please help me
thanks 
sandeep




