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Wow !<br>
<br>
It worked perfectly !!<br>
<br>
Thanks to Valerio for figuring it out !!<br>
<br>
<br>
Cheers,<br>
<br>
<br>
-Adam Maurice<br>
<br>
At 16:05 08/11/00 -0800, Valerio Romano wrote:<br>
<blockquote type=cite class=cite cite>Thanks many all.<br>
<br>
Worked like a charm!<br>
<br>
I had even read through that a week ago my first time around and now
had<br>
forgotten about it.<br>
<br>
Valerio Romano<br>
grasshopper<br>
<br>
On Wed, 8 Nov 2000, Adam Maurice wrote:<br>
<br>
> Hey.<br>
> <br>
> Ive setup RT to the best of my knowledge correctly, yet I am having
trouble <br>
> creating tickets from users outside the members list.<br>
> <br>
> When I send in a request, I get:<br>
> <br>
> There has been an error:<br>
> There has been an error with your request:<br>
> You don't have permission to create requests in this queue. Either
you're <br>
> not a queue member or non-members aren't allowed to create requests
in this <br>
> queue.<br>
> <br>
> <br>
> <br>
> I have triple checked, and then triple checked again that the
tickbox in <br>
> the queue admin window says:Allow non-members to create
requests<br>
> -- IT IS TICKED !!<br>
> <br>
> Mysqldump shows:<br>
> <br>
> CREATE TABLE queues (<br>
> queue_id char(40) DEFAULT '' NOT NULL,<br>
> mail_alias char(40),<br>
> comment_alias char(40),<br>
> m_owner_trans int(11),<br>
> m_members_trans int(11),<br>
> m_user_trans int(11),<br>
> m_user_create int(11),<br>
> m_members_corresp int(11),<br>
> m_members_comment int(11),<br>
> m_user_resolve int(11),<br>
> allow_user_create int(11),<br>
> default_prio int(11),<br>
> default_final_prio int(11),<br>
> default_due_in int(11),<br>
> PRIMARY KEY (queue_id)<br>
> );<br>
> <br>
> #<br>
> # Dumping data for table 'queues'<br>
> #<br>
> <br>
> INSERT INTO queues VALUES <br>
>
('LiveNet','support@live-networks.net',NULL,1,1,1,1,1,1,NULL,1,0,0,NULL);<br>
> <br>
> #<br>
> <br>
> It all looks fine to me, but it just aint working..<br>
> <br>
> I'd be interested to hear any comments as I need to set this thing
up and <br>
> get it working asap.<br>
> <br>
> Thanks very much in advance,<br>
> <br>
> <br>
> Yours sincerely,<br>
> <br>
> <br>
> -Adam Maurice<br>
> <br>
> <br>
> --<br>
> Adam
Maurice,
E-mail: adam@live-networks.co.uk<br>
> Executive Technical Director, Tel: +44 (0)20 8208
2425<br>
>
Live-Networks
Fax: +44 (0)20 8450 7744<br>
> Millenium Business Centre, Staples Corner, London NW2 6DW<br>
> <br>
> <br>
> </blockquote>
<x-sigsep><p></x-sigsep>
--<br>
Adam
Maurice,<x-tab> </x-tab><x-tab> </x-tab>E-mail:
<font color="#0000FF"><u>adam@live-networks.co.uk<br>
</u></font>Executive Technical
Director,<x-tab> </x-tab>Tel: +44 (0)20 8208
2425<br>
Live-Networks<x-tab> </x-tab><x-tab> </x-tab><x-tab> </x-tab>Fax:
+44 (0)20 8450 7744<br>
Millenium Business Centre, Staples Corner, London NW2 6DW<br>
<br>
<br>
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