<!doctype html public "-//w3c//dtd html 4.0 transitional//en">
<html>
I'm experiencing something very strange.
<p>Original mail from a Requester via outlook express or Netscape gets
to RT and
<br>RT rightfully sends ACK and Requester gets the Ticket Number.
<p>I then Take the Request, and Reply to the Requester. RT shows all
correspondants
<br>accordingly, but Requester never gets the Reply. This is also true
for subsequent
<br>Reply's, although RT is keeping up and showing all communications.
<p>I have tested this with Outlook and all is fine there.
<p>I have checked my Qmail mail log and I don't see any trace of attempts
from RT to send
<br>email to Requester (for a Reply).
<p>Checking /home/rt/transactions/2001/Mar/9/32.154
<p>I see that the latest Reply was placed there, but no attempt was made
to deliver or
<br>something...
<p>Any ideas
<pre>--
=======================================================================
Medi Montaseri, medi@prepass.com, 408-450-7114
Prepass Inc, IT/Operations, Software Eng.
=======================================================================</pre>
</html>