<HTML><BODY STYLE="font:10pt verdana; border:none;"><DIV>hELLO,</DIV> <DIV> </DIV> <DIV>If I look at my apache error_log then I see the following rule appear:</DIV> <DIV> </DIV> <DIV>[Thu Jul 5 07:21:07 2001] [error] Undefined subroutine &HTML::Mason::handler called.<BR></DIV> <DIV>Everytime when I do a refresh of my browser I still get Internal Server Error.</DIV> <DIV> </DIV> <DIV>Sorry for posting so much, but I hope you can do something with all this information to help me any further.</DIV> <DIV> </DIV> <DIV>I also installed HTML::Mason version 0.896 instead of the final 1.03 where I got errors on .. with the 0.896 these errors are gone.</DIV> <DIV> </DIV> <DIV>Thanks for any help!</DIV> <DIV>Kevin<BR></DIV> <DIV><BR></DIV> <BLOCKQUOTE style="BORDER-LEFT: #000000 2px solid; MARGIN-LEFT: 5px; MARGIN-RIGHT: 0px; PADDING-LEFT: 5px; PADDING-RIGHT: 0px"> <DIV style="FONT: 10pt Arial">----- Original Message -----</DIV> <DIV style="BACKGROUND: #e4e4e4; FONT: 10pt Arial; FONT-COLOR: black"><B>From:</B> lao nightwolf</DIV> <DIV style="FONT: 10pt Arial"><B>Sent:</B> Thursday, July 05, 2001 9:48 AM</DIV> <DIV style="FONT: 10pt Arial"><B>To:</B> rt-users@lists.fsck.com</DIV> <DIV style="FONT: 10pt Arial"><B>Subject:</B> Re: [rt-users] RT-2.0.0: webui problem</DIV> <DIV><BR></DIV>Hello,<BR><BR>I check the compilation of HTML::Mason module again and while running make<BR>test I get following errors:<BR><BR>[root@rock HTML-Mason-1.03]# make test<BR>PERL_DL_NONLAZY=1 /usr/bin/perl -Iblib/arch -Iblib/lib<BR>-I/usr/lib/perl5/5.6.0/i386-linux -I/usr/lib/perl5/5.6.0 -e 'use<BR>Test::Harness qw(&runtests $verbose); $verbose=0; $ENV{MASON_VERBOSE}=0;<BR>$ENV{MASON_VERBOSE}=0; $ENV{PORT}=80;<BR>$ENV{APACHE_DIR}=q^/root/HTML-Mason-1.03/t^; runtests @ARGV;' t/*.t<BR>t/01-syntax.........ok<BR>t/02-sections.......ok<BR>t/03-mc.............ok<BR>t/04-misc...........ok<BR>t/05-request........ok<BR>t/06-parser.........ok<BR>t/07-interp.........ok<BR>t/08-ah.............<BR>Testing whether Apache can be started<BR>Waiting for httpd to start.<BR>Killing httpd process (6601)<BR>Waiting for previous httpd to shut down<BR><BR>Executing /root/HTML-Mason-1.03/t/httpd -DCGI -f<BR>/root/HTML-Mason-1.03/t/httpd.conf<BR>Waiting for httpd to start.<BR>t/08-ah.............NOK 13Killing httpd process (6608)<BR>Waiting for previous httpd to shut down<BR>Executing /root/HTML-Mason-1.03/t/httpd -DCGI_no_handler -f<BR>/root/HTML-Mason-1.03/t/httpd.conf<BR>Waiting for httpd to start.<BR>t/08-ah.............NOK 23Killing httpd process (6617)<BR>Waiting for previous httpd to shut down<BR>Executing /root/HTML-Mason-1.03/t/httpd -Dmulti_config -f<BR>/root/HTML-Mason-1.03/t/httpd.conf<BR>Waiting for httpd to start.<BR>t/08-ah.............ok 27/27Killing httpd process (6625)<BR>Waiting for previous httpd to shut down<BR>FAILED tests 1-7, 10-17, 19-26<BR> Failed 23/27 tests, 14.81% okay<BR>t/09-component......ok<BR>t/10-cache..........ok<BR>t/11-inherit........ok<BR>t/12-taint..........ok<BR>t/13-errors.........ok<BR>Failed Test Status Wstat Total Fail Failed List of failed<BR>-------------------------------------------------------------------------------<BR>t/08-ah.t 27 23 85.19% 1-7, 10-17, 19-26<BR>Failed 1/13 test scripts, 92.31% okay. 23/115 subtests failed, 80.00% okay.<BR>make: *** [test_dynamic] Error 29<BR><BR>Does someone know if this has something to do with my problem?<BR><BR>Thank you!<BR>lao<BR><BR>><BR>>Hello,<BR>><BR>>After installing the Storable.pm module I don't get any error message<BR>>anymore while restarting apache or doing a configtest of it (i'll get<BR>>syntax<BR>>ok)<BR>><BR>>this is my httpd.conf entry:<BR>><BR>><VirtualHost _default_><BR>>DocumentRoot "/etc/httpd/htdocs/rt2/WebRT/html"<BR>>ServerName ticket.domain.com<BR>>PerlModule Apache::DBI<BR>>#PerlRequire /etc/httpd/htdocs/rt2/bin/webmux.pl<BR>>SetHandler perl-script<BR>>PerlHandler RT::Mason<BR>></VirtualHost><BR>><BR>>When I request the webui on my browser I get 'internal server error'. Very<BR>>difficult now to find a solution on what's wrong.<BR>><BR>>What I know is when installing the CPAN prerequiries I had three modules<BR>>who<BR>>failed if I did a make test.<BR>><BR>>These were:<BR>><BR>>IO-stringy<BR>>HTML::Parser<BR>>MIME::tools<BR>><BR>>Could this have something to do with it? They're installed and found by<BR>>testdeps...<BR>><BR>>I'm getting pretty desperate now..<BR>><BR>>Thanks for any help that follows!<BR>>lao<BR>><BR>><BR>>><BR>>>hello,<BR>>><BR>>>I just installed all pre-requiries:<BR>>><BR>>>perl testdeps -warn mysql<BR>>>Checking for DBI 1.16 ...found<BR>>>Checking for DBIx::DataSource 0.02 ...found<BR>>>Checking for DBIx::SearchBuilder 0.39 ...found<BR>>>Checking for HTML::Entities...found<BR>>>Checking for MLDBM...found<BR>>>Checking for Net::Domain...found<BR>>>Checking for Net::SMTP...found<BR>>>Checking for Params::Validate 0.02 ...found<BR>>>Checking for HTML::Mason 0.896 ...found<BR>>>Checking for CGI::Cookie 1.06 ...found<BR>>>Checking for Apache::Session 1.53 ...found<BR>>>Checking for Date::Parse...found<BR>>>Checking for Date::Format...found<BR>>>Checking for MIME::Entity 5.108 ...found<BR>>>Checking for Mail::Mailer 1.20 ...found<BR>>>Checking for Getopt::Long 2.24 ...found<BR>>>Checking for Tie::IxHash...found<BR>>>Checking for Text::Wrapper...found<BR>>>Checking for Text::Template...found<BR>>>Checking for File::Spec 0.8 ...found<BR>>>Checking for Errno...found<BR>>>Checking for File::Temp...found<BR>>>Checking for Log::Dispatch 1.6 ...found<BR>>>Checking for DBD::mysql 2.0416 ...found<BR>>><BR>>>this seems to be okay.. i also re-installed apache from the tarball with<BR>>>mod_perl 1.25, I installed it as follows:<BR>>><BR>>>perl Makefile.PL \<BR>>>EVERYTHING=1 \<BR>>>APACHE_SRC=../apache_1.3.19/src \<BR>>>USE_APACI=1 \<BR>>>PREP_HTTPD=1 \<BR>>>DO_HTTPD=1<BR>>><BR>>>make<BR>>>make install<BR>>><BR>>>I installed apache as follows:<BR>>><BR>>>./configure --prefix=/usr/local/apache --enable-module=so<BR>>>--enable-module=vhost_alias --activate-module=src/modules/perl/libperl.a \<BR>>>--enable-module=perl<BR>>>make<BR>>>make install<BR>>><BR>>>RT installed without any problems but when adding those four rules in<BR>>>apache<BR>>>:<BR>>><BR>>>PerlModule Apache::DBI<BR>>>PerlRequire /path/to/rt2/bin/webmux.pl<BR>>>SetHandler perl-script<BR>>>PerlHandler RT::Mason<BR>>><BR>>>When I restart the webserver I get following error:<BR>>><BR>>>[Wed Jul 4 04:48:38 2001] [error] Can't locate Storable.pm in @INC (@INC<BR>>>contains: /etc/httpd/htdocs/rt2/etc /etc/httpd/htdocs/rt2/lib<BR>>>/usr/lib/perl5/5.6.0/i386-linux /usr/lib/perl5/5.6.0<BR>>>/usr/lib/perl5/site_perl/5.6.0/i386-linux /usr/lib/perl5/site_perl/5.6.0<BR>>>/usr/lib/perl5/site_perl . /etc/httpd/ /etc/httpd/lib/perl) at<BR>>>/usr/lib/perl5/site_perl/5.6.0/Apache/Session/Serialize/Storable.pm line<BR>>>14.<BR>>>BEGIN failed--compilation aborted at<BR>>>/usr/lib/perl5/site_perl/5.6.0/Apache/Session/Serialize/Storable.pm line<BR>>>14.<BR>>>Compilation failed in require at<BR>>>/usr/lib/perl5/site_perl/5.6.0/Apache/Session/File.pm line 22.<BR>>>BEGIN failed--compilation aborted at<BR>>>/usr/lib/perl5/site_perl/5.6.0/Apache/Session/File.pm line 22.<BR>>>Compilation failed in require at /etc/httpd/htdocs/rt2/bin/webmux.pl line<BR>>>81.<BR>>>BEGIN failed--compilation aborted at /etc/httpd/htdocs/rt2/bin/webmux.pl<BR>>>line 81.<BR>>>Compilation failed in require at (eval 5) line 1.<BR>>><BR>>>Syntax error on line 1244 of /etc/httpd/conf/httpd.conf:<BR>>>Can't locate Storable.pm in @INC (@INC contains: /etc/httpd/htdocs/rt2/etc<BR>>>/etc/httpd/htdocs/rt2/lib /usr/lib/perl5/5.6.0/i386-linux<BR>>>/usr/lib/perl5/5.6.0 /usr/lib/perl5/site_perl/5.6.0/i386-linux<BR>>>/usr/lib/perl5/site_perl/5.6.0 /usr/lib/perl5/site_perl . /etc/httpd/<BR>>>/etc/httpd/lib/perl) at<BR>>>/usr/lib/perl5/site_perl/5.6.0/Apache/Session/Serialize/Storable.pm line<BR>>>14.<BR>>>BEGIN failed--compilation aborted at<BR>>>/usr/lib/perl5/site_perl/5.6.0/Apache/Session/Serialize/Storable.pm line<BR>>>14.<BR>>>Compilation failed in require at<BR>>>/usr/lib/perl5/site_perl/5.6.0/Apache/Session/File.pm line 22.<BR>>>BEGIN failed--compilation aborted at<BR>>>/usr/lib/perl5/site_perl/5.6.0/Apache/Session/File.pm line 22.<BR>>>Compilation failed in require at /etc/httpd/htdocs/rt2/bin/webmux.pl line<BR>>>81.<BR>>>BEGIN failed--compilation aborted at /etc/httpd/htdocs/rt2/bin/webmux.pl<BR>>>line 81.<BR>>>Compilation failed in require at (eval 5) line 1.<BR>>><BR>>><BR>>>Can someone help me with this?<BR>>><BR>>>Thank you very much!<BR>>><BR>>>lao<BR>>>lao_nightwolf@hotmail.com<BR>>><BR>>>_________________________________________________________________________<BR>>>Get Your Private, Free E-mail from MSN Hotmail at http://www.hotmail.com.<BR>>><BR>>><BR>>>_______________________________________________<BR>>>rt-users mailing list<BR>>>rt-users@lists.fsck.com<BR>>>http://lists.fsck.com/mailman/listinfo/rt-users<BR>><BR>>_________________________________________________________________________<BR>>Get Your Private, Free E-mail from MSN Hotmail at http://www.hotmail.com.<BR>><BR>><BR>>_______________________________________________<BR>>rt-users mailing list<BR>>rt-users@lists.fsck.com<BR>>http://lists.fsck.com/mailman/listinfo/rt-users<BR><BR>_________________________________________________________________________<BR>Get Your Private, Free E-mail from MSN Hotmail at http://www.hotmail.com.<BR><BR><BR>_______________________________________________<BR>rt-users mailing list<BR>rt-users@lists.fsck.com<BR>http://lists.fsck.com/mailman/listinfo/rt-users<BR> <DIV></DIV></BLOCKQUOTE></BODY></HTML><DIV><BR><br clear=all><hr>Get Your Private, Free E-mail from MSN Hotmail at <a href="http://www.hotmail.com">http://www.hotmail.com</a>.<br></p></DIV>