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<DIV><FONT face=Arial size=2>Hi there Matthew,</FONT></DIV>
<DIV><FONT face=Arial size=2>I am also having the same problems as you are, and
I am running the same software...if anybody can help you would be knocking off 2
birds with one stone.</FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2>Thanks in advance!</FONT></DIV>
<DIV><FONT face=Arial size=2>David</FONT></DIV>
<BLOCKQUOTE
style="BORDER-LEFT: #000000 2px solid; MARGIN-LEFT: 5px; MARGIN-RIGHT: 0px; PADDING-LEFT: 5px; PADDING-RIGHT: 0px">
<DIV style="FONT: 10pt arial">----- Original Message ----- </DIV>
<DIV
style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: black"><B>From:</B>
<A href="mailto:mfrick@chariot.net.au" title=mfrick@chariot.net.au>Matthew
Frick</A> </DIV>
<DIV style="FONT: 10pt arial"><B>To:</B> <A
href="mailto:rt-users@lists.fsck.com"
title=rt-users@lists.fsck.com>rt-users@lists.fsck.com</A> </DIV>
<DIV style="FONT: 10pt arial"><B>Sent:</B> Thursday, July 26, 2001 8:44
PM</DIV>
<DIV style="FONT: 10pt arial"><B>Subject:</B> [rt-users] RT 1.7 webpage
problem</DIV>
<DIV><BR></DIV>
<DIV><FONT face=Arial size=2>I have added the following to the httpd.conf
file</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>Alias /webrt/
"/usr/local/rt/lib/images/"<BR>ScriptAlias /rt/
"/usr/local/rt/bin/cgi/"</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>from this you can see I have installed rt to
/usr/local/</FONT></DIV>
<DIV><FONT face=Arial size=2>and this is all that the doc's I have mention
need changing. </FONT><FONT face=Arial size=2></FONT></DIV>
<DIV><FONT face=Arial size=2>but with this the webpages are not being
displayed instead I am getting an internal server error returned(error 500
Internal Server Error) even though when the actual scripts are run
manually they do return the correct webpage (which I can cut and paste into a
html file and it is the webRT page)</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>any ideas or clues would be
appreciated.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>btw. apache is returning all other webpages
correctly. Apache doesn't write anything to the error log, but does write that
it was error 500 to the access log</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>System Details:</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>RedHat 7.1</FONT></DIV>
<DIV><FONT face=Arial size=2>Apache 1.3.20</FONT></DIV>
<DIV><FONT face=Arial size=2>mysql 3.23.39</FONT></DIV>
<DIV><FONT face=Arial size=2>RT 1.7</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV>
<DIV><FONT face=Arial size=2>Matthew Frick.</FONT></DIV>
<DIV><FONT face=Arial
size=2></FONT> </DIV></DIV></BLOCKQUOTE></BODY></HTML>