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<DIV><FONT face=Arial size=2>They are in the right directory, as defined in
config.pm</FONT></DIV>
<DIV><FONT face=Arial size=2>the rt user and group in config.pm is
"rt"</FONT></DIV>
<DIV><FONT face=Arial size=2>and the templates plus the template directory is
owned by rt </FONT></DIV>
<DIV><FONT face=Arial size=2>with permissions set to </FONT></DIV>
<DIV><FONT face=Arial size=2>-rwxr-xr-x 1
rt
root 362 Jan 27 1998
transaction</FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2>the actual directory for the queue I am using
is</FONT></DIV>
<DIV><FONT face=Arial
size=2>/usr/local/rt/etc/templates/queues/EduTech/</FONT></DIV>
<DIV><FONT face=Arial size=2>and in config.pm it is set to
$template_dir="/usr/local/rt/etc/templates"</FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2>And yet the error msg I get spat back at me is
still </FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2>The specified template is missing or
inaccessable.<BR> (/usr/local/rt/etc/templates/queues/EduTech/transaction)<BR> However,
the custom content which was supposed to fill the template
was:<BR> <BR><BR>-------------------------------------------- Managed by
Request Tracker</FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2>There is something incredibly simple that I am
missing isn't there?</FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2>Thanks lads and lasses!<BR></FONT></DIV>
<DIV><FONT face=Arial size=2>-Dan</DIV></FONT>
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