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<TITLE>RE: [rt-users] RT HeadsUp, a quick statistical view for administr ators.</TITLE>
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<P><FONT SIZE=2>What am I doing wrong? Whenever I head to the URL listed below, I end up being redirected to <A HREF="http://localhost:9876/HeadsUp" TARGET="_blank">http://localhost:9876/HeadsUp</A> which doesn't exist. I never get asked for a user name or password, just the instant redirection.</FONT></P>
<P><FONT SIZE=2>> -----Original Message-----</FONT>
<BR><FONT SIZE=2>> From: Derek Fage [<A HREF="mailto:derek.fage@foreshore.net">mailto:derek.fage@foreshore.net</A>]</FONT>
<BR><FONT SIZE=2>> Sent: Thursday, August 30, 2001 12:36 PM</FONT>
<BR><FONT SIZE=2>> To: rt-users@fsck.com</FONT>
<BR><FONT SIZE=2>> Subject: RE: [rt-users] RT HeadsUp, a quick statistical view for</FONT>
<BR><FONT SIZE=2>> administr ators.</FONT>
<BR><FONT SIZE=2>> </FONT>
<BR><FONT SIZE=2>> </FONT>
<BR><FONT SIZE=2>> Hi there,</FONT>
<BR><FONT SIZE=2>> </FONT>
<BR><FONT SIZE=2>> I've looked at this and think it's quite good.</FONT>
<BR><FONT SIZE=2>> </FONT>
<BR><FONT SIZE=2>> During testing on using this I actually managed to get down </FONT>
<BR><FONT SIZE=2>> to zero new</FONT>
<BR><FONT SIZE=2>> tickets, and this caused HeadsUp to blows out with an error.</FONT>
<BR><FONT SIZE=2>> </FONT>
<BR><FONT SIZE=2>> I suspect it's to do with trying to create an object from a </FONT>
<BR><FONT SIZE=2>> zero value.</FONT>
<BR><FONT SIZE=2>> </FONT>
<BR><FONT SIZE=2>> What I actually want to do is to create a web page that shows </FONT>
<BR><FONT SIZE=2>> how many new</FONT>
<BR><FONT SIZE=2>> calls we have so that we can use SiteScope to monitor for new </FONT>
<BR><FONT SIZE=2>> calls arriving</FONT>
<BR><FONT SIZE=2>> by using an URL content monitor.</FONT>
<BR><FONT SIZE=2>> </FONT>
<BR><FONT SIZE=2>> Any ideas?</FONT>
<BR><FONT SIZE=2>> </FONT>
<BR><FONT SIZE=2>> Regards,</FONT>
<BR><FONT SIZE=2>> </FONT>
<BR><FONT SIZE=2>> Derek...</FONT>
<BR><FONT SIZE=2>> </FONT>
<BR><FONT SIZE=2>> </FONT>
<BR><FONT SIZE=2>> </FONT>
<BR><FONT SIZE=2>> </FONT>
<BR><FONT SIZE=2>> -----Original Message-----</FONT>
<BR><FONT SIZE=2>> From: Jesse Vincent [<A HREF="mailto:jesse@bestpractical.com">mailto:jesse@bestpractical.com</A>]</FONT>
<BR><FONT SIZE=2>> Sent: 28 August 2001 21:58</FONT>
<BR><FONT SIZE=2>> To: rt-users@fsck.com</FONT>
<BR><FONT SIZE=2>> Subject: [rt-users] RT HeadsUp, a quick statistical view for</FONT>
<BR><FONT SIZE=2>> administrators.</FONT>
<BR><FONT SIZE=2>> </FONT>
<BR><FONT SIZE=2>> </FONT>
<BR><FONT SIZE=2>> As an example of how easy it is to concoct RT statistical </FONT>
<BR><FONT SIZE=2>> reports, I've</FONT>
<BR><FONT SIZE=2>> built</FONT>
<BR><FONT SIZE=2>> a basic statistical view of the RT database modeled on Teo's </FONT>
<BR><FONT SIZE=2>> stats CGI.</FONT>
<BR><FONT SIZE=2>> </FONT>
<BR><FONT SIZE=2>> </FONT>
<BR><FONT SIZE=2>> If you want to see a demo, check out <A HREF="http://fsck.com/rt2/HeadsUp/" TARGET="_blank">http://fsck.com/rt2/HeadsUp/</A></FONT>
<BR><FONT SIZE=2>> (Login as guest/guest)</FONT>
<BR><FONT SIZE=2>> </FONT>
<BR><FONT SIZE=2>> </FONT>
<BR><FONT SIZE=2>> If you want to get your hands on the source, grab it from</FONT>
<BR><FONT SIZE=2>> </FONT>
<BR><FONT SIZE=2>> <A HREF="ftp://ftp.fsck.com/pub/rt/contrib/2.0/rt-addons/HeadsUp" TARGET="_blank">ftp://ftp.fsck.com/pub/rt/contrib/2.0/rt-addons/HeadsUp</A></FONT>
<BR><FONT SIZE=2>> </FONT>
<BR><FONT SIZE=2>> Drop the HeadsUp directory in rt/local/WebRT/html (or </FONT>
<BR><FONT SIZE=2>> rt/WebRT/html if that</FONT>
<BR><FONT SIZE=2>> </FONT>
<BR><FONT SIZE=2>> doesn't exist.)</FONT>
<BR><FONT SIZE=2>> </FONT>
<BR><FONT SIZE=2>> </FONT>
<BR><FONT SIZE=2>> Patches and enhancements would be appreciated.</FONT>
<BR><FONT SIZE=2>> </FONT>
<BR><FONT SIZE=2>> Jesse</FONT>
<BR><FONT SIZE=2>> </FONT>
<BR><FONT SIZE=2>> -- </FONT>
<BR><FONT SIZE=2>> <A HREF="http://www.bestpractical.com/products/rt" TARGET="_blank">http://www.bestpractical.com/products/rt</A> -- Trouble Ticketing. Free.</FONT>
<BR><FONT SIZE=2>> </FONT>
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